Gwen Moss | Page 2

Very great experience with the sales consultant Janice. She is wonderful person explained very clearly. She is wonderful person explained very clearly. More

Report | Print

Kyle and Gwen were fantastic! Very responsive and did not make us feel rushed at any point. Very knowledgeable and attuned to our specific preferences. Very responsive and did not make us feel rushed at any point. Very knowledgeable and attuned to our specific preferences. More

Report | Print

Long story short, I HIGHLY RECOMMEND GWEN MOSS as your MB sales consultant! I met Gwen in April 2023, she was the partner of my initial MB sales consultant. Although I wasn’t directly appointed to Gwen as a sales consultant! I met Gwen in April 2023, she was the partner of my initial MB sales consultant. Although I wasn’t directly appointed to Gwen as a primary client, I only collaborated with her during my entire ordering process which ended Aug 2023. Once my built (2023 GLC 300 SUV) arrived to the dealership in August, I was unable to close the deal because I did not want to put down the required amount, $8500, on the vehicle. I was crushed that a vehicle I built, ordered and now ready for pickup, could not ultimately go home with me. I had a trade-in, a 2019 Mercedes-Benz 300 Coupe, but I was upside down $7500. Gwen came up with a solution…. She recommended that I purchase the brand new 2023 Mercedes-Benz EQB. The EQB had a $7500 cash back special that would cover my trade-in amount owed. Moreover, it provided the option of leasing the vehicle which was something I always wanted to do! It was a win-win situation so I took the deal! Roberto was the financing manager that close the deal on my brand new purchase, it took him 30 minutes! In total, The buying process took less than two hours! 1.5hrs I spent Taking photos and learning about my new car lol. Almost 6 months later Gwen and her very knowledgeable EV tech specialist Martin Hina, provide nothing less than outstanding customer support and guidance. I am very grateful for them both. I’ve been with Mercedes-Benz since 2017. My EQB is my 3rd Mercedes-Benz purchase. I don’t think I could own another make vehicle OR have a better sales consultant than Gwen Moss. I’m already looking very forward to Turning in my lease in 3yrs lol Gwen will close out that sale too! More

Report | Print

My wife and I had a great experience purchasing a new car from RBM of Alpharetta. from RBM of Alpharetta. More

Report | Print

I am so happy I was paired with Gwen to work with. She found the perfect car for me, a CPO 2022 GLA 250 4Matic in a stunning rose gold color. They had just gotten it in and it hadn't gone through serv She found the perfect car for me, a CPO 2022 GLA 250 4Matic in a stunning rose gold color. They had just gotten it in and it hadn't gone through service yet. She kept me updated throughout the process until the car was ready and clarified any concerns or questions I had, as this was my first Mercedes. She also has great aftercare service. Everyone in the process was kind and personable. More

Report | Print

We had a great buying experience at Mercedes Alpharetta! Reza was great and answered all of questions. We love our new car! Reza was great and answered all of questions. We love our new car! More

Report | Print

We had the pleasure of working with Gwen Moss at RBM of Alpharetta. She did a top notch job and we would highly recommend her to anyone who walks through RBM's doors. She was super friendly, highly informa Alpharetta. She did a top notch job and we would highly recommend her to anyone who walks through RBM's doors. She was super friendly, highly informative and made our car buying experience very smooth, easy and pleasant. We can't say enough about our experience! A+ to Gwen and the Team at RBM. More

Report | Print

My experience at RBM of Alpharetta Mercedes-Benz was fantastic! I traded in my BMW for a 2020 E 53 coupe and could not be happier. As an out of state buyer who had gotten burned in the past by multipl fantastic! I traded in my BMW for a 2020 E 53 coupe and could not be happier. As an out of state buyer who had gotten burned in the past by multiple other Mercedes-Benz dealerships in the past, I was very concerned about purchasing a car 5 hours away without ever seeing it in person. I sent in an inquiry on their website and my salesperson, Gwen went out of her way and called me after hours to go over all of the details of the vehicle. The next morning, she sent me detailed photos and all of the information on the car, I put my deposit down to hold the car, and we started negotiating! Gwen assured me that the vehicle was in excellent condition, and got me $1,000 more than the original offer for my trade-in. Later in the week, I drove the 5 hours from Pensacola, FL to Alpharetta and the rest was history! The car was 100% as Gwen described it, and the pickup and paperwork process was seamless. She even checked on me to make sure I made it home safely and then followed up the next week to make sure that I was satisfied. I am absolutely in love with my new car and will absolutely go back to visit Gwen at RBM in the future! More

Report | Print

Working with Gwen on the purchase of my new vehicle has been quite enjoyable. She is upfront, detail oriented, guiding the online purchase with zero guesswork along the way. The entire staff I encountered been quite enjoyable. She is upfront, detail oriented, guiding the online purchase with zero guesswork along the way. The entire staff I encountered with RBM has been thorough in the process. Much appreciated and glad to be back in the MB family. More

Report | Print

It was a pleasure doing business with Gwen Moss at RBM of Alpharetta! Gwen was very knowledgeable and sold me my CPO 2022 GLC 300. It is beautiful and I love it. Every person I came in contact with was exc Alpharetta! Gwen was very knowledgeable and sold me my CPO 2022 GLC 300. It is beautiful and I love it. Every person I came in contact with was excellent and made me feel very comfortable. This was the best experience I have ever had purchasing a car. I would recommend Gwen to anyone. Thank you Gwen ! Sincerely, Peggy Scarborough Columbus,Georgia More

Report | Print