Gregory Andrews

Gwen is always on top of her work , Robert is as well both keep up update Steven and Orlando are also on top of the work Everyone keeps you posted on any updates and pleasant to communicate with both keep up update Steven and Orlando are also on top of the work Everyone keeps you posted on any updates and pleasant to communicate with More

by Pilot2005 Verified Customer Verified Customer

Report | Print

It is always a pleasure to service my car at Honda. The team and Management are awesome. The team and Management are awesome. More

by jchandlercoins Verified Customer Verified Customer

Report | Print

She made the process very smooth and easy with how nice and helpful she was. and helpful she was. More

by ALBARIVERA1114 Verified Customer Verified Customer

Report | Print

I received good, cordial service from Steven Murillo. The wait was typical for a dealership service department—slightly on the long side. As part of the service, I bought two new tires, but the service t The wait was typical for a dealership service department—slightly on the long side. As part of the service, I bought two new tires, but the service technician forgot to reset the TPMS feature. As a result, on my way to work that night, I received a "Low Tire Pressure" warning light on my dashboard. I attempted to get a ride from their Shuttle service, but I received the same response I've gotten in the past: "The shuttle is dropping a few customers off, check back later." Which makes me wonder whether they genuinely offer a Shuttle service. I have patronized the Valley Stream Honda service department, and at their location, when the Shuttle was busy, they provided me with an Uber car service ride. On a previous visit, I received a 10% First Responder discount from Manager Gregory Andrews. However, during this visit, I only received a 5% discount from Steven Murillo. I appreciate the discount, but I was disappointed it wasn't 10%. More

by GSANG911 Verified Customer Verified Customer

Report | Print

Unfortunate that a 2 week old oil change had to be repeated due to a defective oil filter that was leaking,m but Millenium and Steven did all they could to make the re-work happen as smoothly and quic repeated due to a defective oil filter that was leaking,m but Millenium and Steven did all they could to make the re-work happen as smoothly and quickly as possible. They are a great shop.... More

by POWERSOL Verified Customer Verified Customer

Report | Print

Stephen was fantastic. He was friendly and helpful. Greg Andrews was fabulous. His advice was greatly appreciated and he kept Me informed at all times. Ms Gwindelyn was ki He was friendly and helpful. Greg Andrews was fabulous. His advice was greatly appreciated and he kept Me informed at all times. Ms Gwindelyn was kind and courteous. I would give them 10 stars if I could! More

by TEENEY0223 Verified Customer Verified Customer

Report | Print

The team met all my expectations and went above and beyond to satisfied my needs beyond to satisfied my needs More

by WINSOMEC69 Verified Customer Verified Customer

Report | Print

The service was outstanding, the location was clean and the staffs are attentive and very professional the staffs are attentive and very professional More

by WINSOMEC69 Verified Customer Verified Customer

Report | Print

I took my 2019 Honda CRV for some factory recall. Plus I asked them to do oil change and cabin filter change and some left rear tire problems. The technician did a good job on the car and customer re Plus I asked them to do oil change and cabin filter change and some left rear tire problems. The technician did a good job on the car and customer representative was nice , cordial and helpful. I am happy with the service and attention of all staffs. I give them 5 stars. More

by MATALEX487 Verified Customer Verified Customer

Report | Print

Service advisors are great but the service director is not helpful at all. The service director told me not to come back after the technician damaged my car that is only 2 months old not helpful at all. The service director told me not to come back after the technician damaged my car that is only 2 months old More

by jmsmcevoy Verified Customer Verified Customer

Report | Print