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Gregg Harris

Overview Reviews (48) Inventory (129)

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Gregg Harris

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Gregg Harris | Page 2

Finance Manager

Lester Glenn Buick GMC

230 Route 37 E
Toms River, NJ 08753

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4.6

48 Reviews

Overview Reviews (48) Inventory (129)

Dealership Experience

5 yrs, 10 mos

Industry Experience

24 yrs, 1 mo

Languages Spoken

English

4.6

48 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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48 Reviews of Gregg Harris

January 26, 2024

Dealership Rating

Employee Rating

Great customer service with Lou Cerrato and management at this dealership, I definitely recommend them this dealership, I definitely recommend them More

by struttonpatricia

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Louis Cerrato

Helpful 0

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Jan 26, 2024 -

Lester Glenn Buick GMC responded

Hi struttonpatricia, Thank you for your positive feedback! We're delighted to hear that you had great customer service with Lou and the management at our dealership! Your recommendation is much appreciated. If there's anything else you need or if you have more feedback to share, feel free to let us know! We appreciate your support and look forward to serving you again! Happy Driving, The Lester Glenn Buick GMC Team

December 29, 2023

Dealership Rating

Employee Rating

With the inflation rate going up daily, and the prices going through the roof we knew that we were going to be challenged to the max trying to turn in our existing lease and securing another one. We kne going through the roof we knew that we were going to be challenged to the max trying to turn in our existing lease and securing another one. We knew there was only ONE dealership we trusted to help us! We reached out AGAIN to Lou Cerrato and Lou Buttone over at Lester Glenn. These Gentleman are so patient and kind, it’s like dealing with family! As a matter of fact, this is our THIRD lease with Lester Glenn and both Lou’s . Our journey began with a test ride. Lou took us out and explained EVERY amenity the car possessed. He took his time and answered all our questions. Next was the hard part- Lou going to Greg (the manager) and trying to hammer out our deal. Believe me it wasn’t an easy task, but they managed to put together a deal that was good for both the dealership and us! Greg was very kind and walked us through the financing explaining everything we were signing. I am so very satisfied with every aspect of our deal and I would recommend this dealership and Lou for your auto needs! More

by RHafey

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Louis Cerrato , Lou Buttone

Helpful 1

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Dec 29, 2023 -

RHafey responded

Please give recognition to both Lou Cerrato and Lou Buttone who worked in conjunction with eachother to make this lease a reality for us! Thank you!! Rachelle

Dec 29, 2023 -

Lester Glenn Buick GMC responded

Hi RHafey, Thank you for sharing your wonderful experience with us! We appreciate your trust in us! It's fantastic to hear that Lou, Lou, and the entire team at Lester Glenn were patient, and kind, and treated you like family! We're delighted that the process, from the test ride to the financing, met your satisfaction. Your recommendation means a lot to us, and we're honored to have assisted you with your THIRD lease! Feel free to reach out if there's anything else you need or if you have more feedback to share! Happy Driving, The Lester Glenn Buick GMC Team

December 22, 2023

Dealership Rating

Employee Rating

Greg was an easygoing non pushy manager who made our experience awesome ! We had the best experience at Lester Glenn because of our salesperson and Gregg Harris ! Karen Lignelli was our salesperson an experience awesome ! We had the best experience at Lester Glenn because of our salesperson and Gregg Harris ! Karen Lignelli was our salesperson and she was awesome ! Made the whole deal very easy ! No stress at all More

by chrisotlowski

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Karen Lignelli

Helpful 0

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Dec 27, 2023 -

Lester Glenn Buick GMC responded

Hi Chris, Thank you for your fantastic feedback! We're thrilled to hear that Greg contributed to an awesome experience for you! Thank you for your kind words about Karen. If there's anything more we can do for you or if you have additional feedback to share, please don't hesitate to reach out! Enjoy your stress-free rides! Happy Driving, The Lester Glenn Buick GMC Team

December 14, 2023

Dealership Rating

Employee Rating

I met with Karen Lignelli and Craig (manager). I had 18 months left on my lease . Unfortunately it was too early to make sense! I do appreciate their efforts and will be back ! I had 18 months left on my lease . Unfortunately it was too early to make sense! I do appreciate their efforts and will be back ! More

by melrullo

Recommend Dealer

Yes

Other Employees Tagged: Craig DiBella, Karen Lignelli

Helpful 0

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Dec 15, 2023 -

Lester Glenn Buick GMC responded

Hi melrullo, Thank you for sharing your experience! We appreciate your understanding, and we're glad you met with Karen and Craig! We look forward to assisting you when the time is right! If you have any more questions or if there's anything else we can help you with, feel free to reach out! We'll be here for you when you're ready! Happy Driving, The Lester Glenn Buick GMC Team

December 13, 2023

Dealership Rating

Employee Rating

I met with Karen Lignelli who help me to clarify my thoughts and make an excellent decision. I also me with Gregg the finance manager. I am so very happy with my decision. thoughts and make an excellent decision. I also me with Gregg the finance manager. I am so very happy with my decision. More

by betsychamber92

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jerry Taylor , Craig DiBella, Karen Lignelli

Helpful 0

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Dec 13, 2023 -

Lester Glenn Buick GMC responded

Hi Betsychamber92, We're thrilled to hear about your positive experience with Karen and Gregg! Making a well-informed decision is crucial, and it sounds like they guided you seamlessly through the process. If you ever have more thoughts to share or need further assistance down the road don't hesitate to reach out! Enjoy your decision, and happy driving! Happy Driving, The Lester Glenn Buick GMC Team

November 30, 2023

Dealership Rating

Employee Rating

I had a disappointing experience with this dealership. They provided inaccurate information about the location of my vehicle and performed a subpar bumper repair. Communication was lacking, and the overal They provided inaccurate information about the location of my vehicle and performed a subpar bumper repair. Communication was lacking, and the overall service fell short of expectations. I recommend potential customers approach with caution and thoroughly inspect any repairs before finalizing a deal. More

by J.susan714

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jerry Taylor , Craig DiBella, Mike Hawkes

Helpful 0

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Dec 01, 2023 -

Lester Glenn Buick GMC responded

Hi Jackie, We're truly sorry to hear about your negative experience with our team. We understand the importance of clear communication and transparency, especially when it comes to vehicle repairs and promises made during the sales process. We have shared this review with our management team and we understand that they have been in contact with you regarding these issues, as well as the steps we’ve taken to resolve these issues for you. Your feedback is valuable, and we appreciate you sharing your experience. If you have any further concerns, please continue communicating with our management team. Sincerely, The Lester Glenn Buick GMC Team

Dec 01, 2023 -

J.susan714 responded

The management team is very well aware of this situation however that does not negate the fact that it was handled poorly from the beginning. I expressed my concern with the vehicle being at MAACO and was told that I was “over exaggerating”. Again as I stated previously, I wasn’t even told where my truck was, the GPS in my vehicle alerted me that it was at MAACO. Guess what, I received my. truck back today and even the GM is disappointed in how it came out. The bumper does not match the vehicle color and there are drip marks and orange peel all through the paint job. It is extremely disappointing to have to deal with this when I am the one making payments on a vehicle. The GM ordered a brand new upper and lower bumper and will now be sending my truck out AGAIN once it arrives. I am the one inconvenienced because the dealer from the beginning choose the cheap route. It’s frustrating beyond belief. I have attempted to get into a new vehicle but even that seems impossible. So really, I am the one losing here. Really sad.

May 25, 2023

Dealership Rating

Employee Rating

Friendly Courteous salespeople and atmosphere. Dealing with Lou Cerrato was fun and informative, he’s a real gentleman. Looking forward to seeing him again on my scheduled services. Dealing with Lou Cerrato was fun and informative, he’s a real gentleman. Looking forward to seeing him again on my scheduled services. More

by jjosephs

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Craig DiBella, Mike Hawkes, Louis Cerrato, Jennifer Wilmot

Helpful 0

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May 10, 2023

Dealership Rating

Employee Rating

Most degrading, unhelpful manager I’ve ever come across- highly recommend taking your business elsewhere highly recommend taking your business elsewhere More

by Jillian S

Sales Price Transparency

Recommend Dealer

Helpful 1

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May 15, 2023 -

Lester Glenn Buick GMC responded

Jillian, thank you for taking the time to leave feedback regarding your recent experience with our team. We have brought your comments to the attention of our general manager. Typically in these scenarios, the dealership performing the work on your vehicle should continue working with the General Motors team to receive an answer on any request for reimbursement, including your request for a monthly lease payment to be made. It is not typical that the dealership performing the work and requesting any good-will stops at a certain point without providing a final answer and directs you to another dealership, as in these situations the customer is usually referred by General Motors to go back to the dealership in which the work was being performed. This is the message that should have been relayed to you and how it should have been relayed to you. We apologize for any miscommunication or perceived tonality of such conversations as that absolutely is not the level of experience we strive to provide our customers. Our General Manager is aware of your concerns and looking into this matter immediately. The representative from General Motors that would be our contact for such matters is currently on vacation. We cannot promise anything under the circumstances but will be following up with this representative once they return to gather any assistance that we can. Our team will be in touch with you as soon we learn more. Thank you.

April 13, 2023

Dealership Rating

Employee Rating

My 2018 GMC Terrain was totaled in a car accident. I purchased it from Lester Glenn. I decided to go back and look for another one. My brother recommended Lou Cerrato. He said he was great when he bro I purchased it from Lester Glenn. I decided to go back and look for another one. My brother recommended Lou Cerrato. He said he was great when he brought his GMC truck. I called Lou and told him what I’m looking for is another GMC Terrain. Certified pre-owned. He had one that might fit my needs. It wasn’t exactly what I wanted however, Lou went above and beyond to get me what I wanted. It was flawless! My brother was right Lou Cerrato is the Best!! Thank you Lou!! More

by Kathy

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Craig DiBella, Louis Cerrato

Helpful 0

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March 20, 2023

Dealership Rating

Employee Rating

Lou is the best. We have worked with him before. Always looking to help find the best deal options. No pressure. Pleasant experience with Lou and the dealership. We have worked with him before. Always looking to help find the best deal options. No pressure. Pleasant experience with Lou and the dealership. More

by Mariakr0266

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Craig DiBella , Lou Cipriani

Helpful 0

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