Gregg Bates
Gregg Bates at Southern Nissan Chesapeake
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Gregg Bates

Finance Director

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.0
8 Reviews

Dealership Experience

9 mos

Industry Experience

11 yrs, 11 mos

4.0

8 Reviews

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8 Reviews of Gregg Bates

May 02, 2024

Dealership Rating
Employee Rating

They do not honor 3month /3000 mile warranty. Will not purchase anything from them again. Bought a used Subaru Accent, returned the car one week later and was told I needed to take the car to Su More

by BOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 02, 2024

Southern Nissan Chesapeake responded

"BOLO" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 02, 2024

Dealership Rating
Employee Rating

The dealer was very responsive to my needs. I ended up making a purchase. Overall good experience. More

by lacekia1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory McDowell, Gino Evans

May 02, 2024

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 27, 2024

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Employee Rating

Good selection of vehicles, attentive staff, reasonable facilities. Biggest complaint is the passing around between staff to complete sale and time to complete. More

by KLROGERS2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2024

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 19, 2024

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Employee Rating

Very helpful and understanding with exactly what I was looking for. Got everything I asked for More

by JADAHARRIS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dolphus West

Apr 19, 2024

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 10, 2024

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Employee Rating

Salesman Eddy wonderful! Joel ok. Financing process was way over the top! Turn off! Took hours to listen to something I already knew I didn’t want and told him so. It took 5 More

by Donna.Hedge
Recommend Dealer
Yes
Apr 11, 2024

Southern Nissan Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

March 28, 2024

Dealership Rating
Employee Rating

They did a wonderful job, helping me find the vehicle I wanted. The buying process was very simple! I didn’t feel any pressure when I got there and when I left there was a bow on my car to take pictures wo More

by Jamaldean95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anna Jones

Mar 28, 2024

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 28, 2024

Dealership Rating
Employee Rating

We had a great experience with Eddie and all that helped us with my new car. Gino explained the financing and we were very pleased. My experience was top notch. I will recommend anyone looking for a used or More

by nanadebby09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddy Beaudoin, Gino Evans , Travon Selby

Feb 01, 2024

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 16, 2024

Dealership Rating
Employee Rating

Eddy was so amazing! Made it a very smooth process for us, and was so fun to be around! Definitely would return here! More

by Kaitlynn.m.tucker38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddy Beaudoin, Gino Evans

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