Greg Bramble | Page 14
Service Manager
Joseph Volkswagen of Cincinnati
3813 Montgomery Rd.
Cincinnati, OH 45212
Dealership Experience
18 yrs, 10 mos
Industry Experience
43 yrs, 7 mos
148 Reviews
Write a Review148 Reviews of Greg Bramble
July 14, 2023
Reggie, Christopher, and Tim were very helpful when I picked up my Passat on 7/12/2023. The Passat was in for service from 7/6/2023 to 7/12/2023. I do thank you for providing a service loaner. I s picked up my Passat on 7/12/2023. The Passat was in for service from 7/6/2023 to 7/12/2023. I do thank you for providing a service loaner. I sold the Passat the same day I picked it up. I sold it as is. My issue is someone in service advised the Passat buyer that I was told of a bad wheel bearing. I discussed a wheel speed sensor with Christopher as I was paying the bill for $680. We did not discuss a wheel bearing. I advised the buyer that the Passat has issues such as a rear wheel speed sensor as listed on the job ticket and I was selling it as is. I even showed the job ticket to the buyer. The job ticket for $680 shows a line item for a speed sensor, but did not list a wheel bearing. There was a separate note with the cost of the speed sensor and bearing, but I opted not to have the work done as I advised Greg. I priced the Passat accordingly. That’s probably why I had over 90 responses the day I listed it. I don’t condone anyone giving out info on my car to anyone other than me or my wife or editorializing about any information between your dealership and me. It may have impacted the sale. FYI, I offered the buyer the opportunity to return the car as she was upset after being told I was told about a wheel bearing. Jim Hull 513-519-9127 More
Other Employees Tagged: Tim Marsh
July 12, 2023
Everyone there was very polite and knowledgeable about the work being completed on my vehicle the work being completed on my vehicle More
Other Employees Tagged: Jenna Joseph, Aaron Pardue, Michael McFarland
July 11, 2023
They were really busy because it was a Monday and several techs were on vacation when I stopped in with an unexpected tire pressure issue. I really needed to get it diagnosed that day and they warned me that techs were on vacation when I stopped in with an unexpected tire pressure issue. I really needed to get it diagnosed that day and they warned me that the wait might be a couple of hours. I agreed and their valet offered to run me back home so I could get some work done. I gave him a call when the car was ready to be picked up. Everyone was super-friendly and professional. I was back home with my tire issue fixed by early afternoon. Couldn’t have gone more smoothly even though I arrived unexpectedly on a very busy day. Nice to know I can count on them in a pinch! More
July 09, 2023
Great Dealership service department gets me in and out as promised even with a car wash promised even with a car wash More
Other Employees Tagged: Michael McFarland
July 09, 2023
Greg and his team do a excellent job on servicing my 2007 Volkswagen EOS. Will continue to use moving forward Volkswagen EOS. Will continue to use moving forward More
Other Employees Tagged: Tim Marsh, John Wheatley