Greg Ayers
Greg Ayers at Family Ford of Enfield

Greg Ayers

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
519 Reviews
4.8

519 Reviews

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519 Reviews of Greg Ayers

July 15, 2025

Dealership Rating
Employee Rating

Mr. Ayers was excellent as always. Very informative and professional. Eric our mechanic is always helpful and makes the trip easy. Would recommend Family Ford to anyone. More

by darrellmcswain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Houle

Jul 15, 2025

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

June 29, 2025

Dealership Rating
Employee Rating

Got charged $4600 for a PCM I didn't need Family ford of Enfield misdiagnosed my truck and replaced the PCM for $4600 which I did not need More

by Jeffkrol1997
Recommend Dealer
No

Other Employees Tagged: Greg Ayers

Jul 02, 2025

Family Ford of Enfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 27, 2025

Dealership Rating
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I bought my car here new, and have been coming in for service ever since. I trust them with my vehicle's longevity. Excellent service at a good price. More

by KJ
Service Price Transparency
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Recommend Dealer
Yes
Jun 27, 2025

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 25, 2025

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Employee Rating

There was a recall on my 2025 Maverick hybrid AWD…a passenger airbag sensor or something . Family Ford sent a technician to Where my truck was parked (at my place of work) to complete the recall repai More

by doltsch
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Ken Brown, Agnes Pusztai, Kim Moore , Young technician? Tall with baseball cap?

Jun 25, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

June 24, 2025

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Clean, professional ,courteous convenient,. Will return for next service. Made the experience painless. No suggestions for improvement. More

by leonalford
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 24, 2025

Dealership Rating
Employee Rating

Greg provided professional positive service and was a great communicator throughout the process. All tasks were addressed as requested. Great job Greg and Family Ford, thank you !! More

by Ric5sanch
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 24, 2025

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

June 23, 2025

Dealership Rating
Employee Rating

Greg is fantastic always very attentive to him needing help always hopeful if you call you should give him a raise More

by Davd
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 23, 2025

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 20, 2025

Dealership Rating
Employee Rating

Great experience! I found service writer Greg great to work with and he explained everything about the work on my vehicle. More

by Chrislar
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 20, 2025

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 19, 2025

Dealership Rating
Employee Rating

I never bought anything from YOU and maybe you should start looking at your applications for new employees who know what they are doing. There's my survey you asked for. Have a nice day More

by CWHALLEY7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jun 22, 2025

Family Ford of Enfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 13, 2025

Dealership Rating
Employee Rating

Excellent experience the entire way. From pick up to drop off, everyone was professional and courteous. Family Ford went above and beyond to make sure I was informed and involved during More

by IDAGILMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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