"Out of town shopper"
Called to inquire about a truck they had for sale and was directed to Grant. I had a hundred questions for him about the truck because I’m located in a different city in Alberta. He was patient and great to deal with. His follow up was excellent. We went back and forth for a bout a month as I wasn’t ready to commit 100% at the time. He was never pushy but was berry helpful.
"Professional and well organized"
- F150 sport
I was very impressed with the service and salesman, great customer service! When i asked to see different models i was never pressured into a certain vehicle. Best dealership i have been to.
"Top Notch service! "
Me and my wife came in to look for a new truck. Grant Shaw helped us out and he made the experience extremely comfortable! He was very knowledgeable and he cared about all of our needs. He walked us through all the steps and made it very simple to understand. Overall it was a great experience and everyone was very professional. We were extremely happy with our visit and look forward to being a part of the ford family for many years to come!
Grant went above and beyond from the moment I walked in the door, I would highly recommend him to all my friends and family! Thank you so much for your amazing service!
Dealing with Grant Shaw was a pleasure, He was very professional in his approach, knew his product very well. Communication was very good, I would not have any issues about passing his name on or Sherwood Ford to other co-works if they were looking at purchasing a vehicle.
"Excellent customer service"
I am a customer who hates sales pressure and confrontational sales people. The entire team at Sherwood Ford were the opposite of that. They worked hard to earn my business and to find a vehicle to fit my needs not their sales quota. Nice people, and overall positive experience. I had previously visited Koch Ford but pushy sales staff trying to pressure me into a decision didnt work for me. I would definitely recommend Sherwood Ford to anyone searching for a new or used vehicle.
"One word: Incredible "
- Kristen Dyki
Grant made everything so easy with setting up the test drive. He let me take my time with deciding and didn’t hesitate to answer any questions I had, and if he didn’t know the answer he would find it out for me.
Haelee from the finance department is a pro. She was so easy to work with and, same as Grant, answered any questions I had and was very patient with me.
"No fluff just straight talking"
Enjoyed the experience purchasing our vehicle. Grant was very professional and easy to talk to with no pressure. I could do without the pressure of the financial guy but thats part of the transaction. Had the vehicle in twice for warrentee work and as long as i am taken care of I will be even happier. This is the true test of your dealership. It is in the shop today and tomorrow.
"New Ford Escape"
- New Ford Escape
It would have been nice to have a full-tank of gas, instead of half-tank of gas, with a purchase of a new car.
"Great service at Sherwood Ford "
It was a pleasure to deal with Grant Shaw and the team at Sherwood Ford, the Grant was very knowledgeable and took the time to answer any questions we had. When we told them what we wanted in a vehicle and the budget we wanted to work with Grant did a very good job finding, both a vehicle that fit our needs and the budget we had in mind. After we purchased the SUV Grant went over all the options to ensure that the our wishes were met. The follow up with the Haelee Chang and the accounting department again went very will ensuring that all our needs were met.
I would recommend Grant and Sherwood Ford to anyone looking to purchase a vehicle.