Toyota of Des Moines never disappoints.
Great service and attention to customer needs. Definitely would recommend.
Great service and attention to customer needs. Definitely would recommend.
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by SELOVER3
Verified Customer
Verified Customer
Loved the car tutorial (and the car itself) - that was
Exceptional.
We are from out of state and no one told us to bring a cashiers check ( we are paying cash) - and the Finance guy just said go to a
Exceptional.
We are from out of state and no one told us to bring a cashiers check ( we are paying cash) - and the Finance guy just said go to a bank, sorry but that is our policy. Our sales mguy was never to be seen again. Fortunately, our bank , Chase, was 10 minutes away and could help us. As a customer, the experience just expressed the attitude that we are easily replaced and not special. We will buy in Nebraska next time.
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by DOUGALBRIGHT888
Verified Customer
Verified Customer
May 20, 2024 -
Toyota of Des Moines responded
Hi Doug, thank you for taking the time to provide insight on your recent experience with our sales team. We are disappointed that you didn’t receive the level of communication desired as it is our goal to be as upfront as possible. If you would like to discuss this further, please contact our General Manager, JP Phillips.
Dealership was very professional and I am satisfied with
the quickness and efficiency of its employees.
the quickness and efficiency of its employees.
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by TQUICK04
Verified Customer
Verified Customer
May 07, 2024 -
Toyota of Des Moines responded
Professionalism, speed, and efficiency - that's what we do! Thanks for visiting Toyota of Des Moines!
Gordon is very helpful, process is quick and easy but
have to wait for few week to get vehicle
have to wait for few week to get vehicle
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by KRISHDHIMAL16
Verified Customer
Verified Customer
May 07, 2024 -
Toyota of Des Moines responded
Thanks for the feedback! Glad Gordon made your service process quick and easy. We appreciate your business!
Kind friendly and positive.
They go out of the way to help customers. We like the ride, service is great.
They go out of the way to help customers. We like the ride, service is great.
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by MWABAUNASEE4
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2024 -
Toyota of Des Moines responded
Thanks for highlighting our attention to detail and helpfulness! We love exceeding expectations. Come back and see us anytime!
The facility very clean.
Very polite very laid back. No high pressure salesman to deal with. Very family oriented
Very polite very laid back. No high pressure salesman to deal with. Very family oriented
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by CBOLSENGA
Verified Customer
Verified Customer
May 06, 2024 -
Toyota of Des Moines responded
Perfect! We appreciate you recognizing our good service, and thank you for choosing us.
Worked with Gordon who was a great salesman!
Never paid so much for a vehicle but the dealer experience was good.
Never paid so much for a vehicle but the dealer experience was good.
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by APORTZLINE
Verified Customer
Verified Customer
Apr 25, 2024 -
Toyota of Des Moines responded
Perfect! We appreciate you recognizing the good service and great staff, Happy Driving!
Gordon provided truly exceptional customer service.
He is very knowledgeable and detail oriented. Thank you, Gordon!
He is very knowledgeable and detail oriented. Thank you, Gordon!
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by JOHN.MUNIS
Verified Customer
Verified Customer
Apr 25, 2024 -
Toyota of Des Moines responded
Thank you for choosing Toyota of Des Moines!
Best car buying experience we’ve had.
Very relaxed and worked well with us. Not pushy.
Very relaxed and worked well with us. Not pushy.
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by STANEDEVIN
Verified Customer
Verified Customer
Apr 15, 2024 -
Toyota of Des Moines responded
We really appreciate you taking the time to share your rating with us. We look forward to your next visit!
The experience is quick and easy.
Making someone who has a busy schedule, easy way to maintain my cars.
Making someone who has a busy schedule, easy way to maintain my cars.
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by trevhiggins3
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Toyota of Des Moines responded
We appreciate you choosing Toyota of Des Moines for easy car maintenance. See you next time!