Glenn Hedges | Page 7

Rt 18 Family We've been with the RT 18 family for years and years. For lease, purchase, and all maintenance. We stay with them because everyone there are simply t We've been with the RT 18 family for years and years. For lease, purchase, and all maintenance. We stay with them because everyone there are simply the best! More

Helpful 0

Report | Print

Route 18 Jeep Friendliness Everyone at the dealership was wonderful. They made shopping for a Jeep very easy. Our salesman Glenn Hedges was great. The one thing we appreciated w Everyone at the dealership was wonderful. They made shopping for a Jeep very easy. Our salesman Glenn Hedges was great. The one thing we appreciated was he gave us a fair price & we did not have to do the back & forth nonsense. Thank you Route 18 Jeep & Glenn! More

Helpful 0

Report | Print

Terrible customer service and absolutely no management. Had to chase the salesman for several days. Had a deal in Place and when it came to picking up the truck, I was told th and absolutely no management. Had to chase the salesman for several days. Had a deal in Place and when it came to picking up the truck, I was told they were too busy. The salesman told me he would call me if he was available for me to pick up the truck. This happened on two occasions so I didn’t return. More

Helpful 2

Report | Print

Glen Hedges best sales associate there I turned in my lease early and Glen Hedges made the experience painless and easy... he is an honest guy and will get you the best deal. Make sure you I turned in my lease early and Glen Hedges made the experience painless and easy... he is an honest guy and will get you the best deal. Make sure you deal with Glen! More

Helpful 0

Report | Print

Terrible dealership This is the worst dealership in NJ. I have bought two cars from them. The first when the where Mcdonaugh Dodge then my current vehicle from Route 18. This is the worst dealership in NJ. I have bought two cars from them. The first when the where Mcdonaugh Dodge then my current vehicle from Route 18. So I get my 2nd car and my salesman says oh by the way you get a free car wash with every service. They still haven't washed my car. None the less their service advisors are terrible and rude, every time I have called to have an oil change done it's a 2 week wait, so I go somewhere else. So I get my car serviced today and on the report it says I operate my key fob improperly, cause it's so hard. I will never buy another car from this dealership and do not recommend this dealership to anyone. The only bright spot for this dealership is Glen Hedges, I wish he would go to another dealership. More

Helpful 0

Report | Print

Attention to details Outstanding dealership! My sales associate Glenn Hedges was very knowledgable and easy to talk too. He went out of his way to help us find a Van that Outstanding dealership! My sales associate Glenn Hedges was very knowledgable and easy to talk too. He went out of his way to help us find a Van that was right for our family. You can really tell when someone loves their job. More

Helpful 0

Report | Print

No Negotiations I tried to negotiate for a C.P.O. vehicle, instead the staff tried dictating what I should pay and did not entertain any offer. As a matter fact, I w I tried to negotiate for a C.P.O. vehicle, instead the staff tried dictating what I should pay and did not entertain any offer. As a matter fact, I was never even given a business card... More

Helpful 3

Report | Print

Purchased a used chevy pick up truck with service engine light issues, the service department actually took the truck to a chevy dealer, after replacing various parts with no success. Turns out the truck ne light issues, the service department actually took the truck to a chevy dealer, after replacing various parts with no success. Turns out the truck needed extensive repairs ( timing belt,tensioner and actuator sprocket ), all work was completed with no cost to me, alone with a nice loaner car while the parts were ordered and repairs made. I was very impressed with their service considering it was not a expensive truck. If their service was that good on a relatively small purchase, they must roll out the red carpet for new vehicle purchases. More

Helpful 0

Report | Print