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Ginny Polizzi
Refer Me
819 Reviews
Dealership Experience
29 yrs
Industry Experience
34 yrs, 1 mo
819 Reviews
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819 Reviews of Ginny Polizzi
April 19, 2024
Very efficient. My A.C. had been running warm, after they dyed the system they held my car as long as they could to check for any leaks while still getting my car ba My A.C. had been running warm, after they dyed the system they held my car as long as they could to check for any leaks while still getting my car back before the end of the night. Thank you for being thorough, my A.C. Is running cool again. More
by Hannah dubbeld
Verified Customer
Helpful 
April 17, 2024
Follow us for my appointment was good. My car needed additional work and I received a call follow up call letting me know when parts would be available and how much it would cost before wo My car needed additional work and I received a call follow up call letting me know when parts would be available and how much it would cost before work was started. There were no surprise charges when I picked up my car. More
by ALECKNA
Other Employees Tagged: Scott Baird
April 13, 2024
I love Hamilton VW. I purchased my Jetta from this dealership and the service has been unmatched by any other VW dealer. My car had been 100% dealer serviced with 324K m I purchased my Jetta from this dealership and the service has been unmatched by any other VW dealer. My car had been 100% dealer serviced with 324K miles and it runs almost as smoothly as the day I bought it. I can’t complain about any needed servicing at this mileage because clearly it is time. Your professionals are honest and they treat me wonderful. I’m always greeted by name. Ginny deserves special recognition for her customer service. I believe she is an unrecognized gem, and probably under appreciated. She should be training others and be in a management role after all of these years of service. Scott was also very attentive and prioritized all of my issues per my request. Finally, the loaner car has saved me considering the fact that the issue arose when I was expecting out of town family and needed the transportation. Hamilton VW is a model that should be replicated through out your system. More
by Vince Matthews
Other Employees Tagged: Scott Baird , I’m not sure I’m familiar with Michael
February 03, 2024
Took the car to the dealership to address multiple recalls. Ability to borrow a loaner and courteous staff is always great at this location. However, I had to reschedule because the initial estimate w recalls. Ability to borrow a loaner and courteous staff is always great at this location. However, I had to reschedule because the initial estimate was 3 days. On the day of drop-off, the estimate changed to same day pick-up, followed by an another call that it will take a week. Even after leaving the car at the dealership for a week, the myVW app continues to say ‘Repair needed - Over-the-air-update to version 3.2.12 - issue date 12/24/2023’. Also, after the repair, second stopped working. More
by NJ ID4 2022
January 17, 2024
Great service. Quick turnaround. The car was seen to while I waited. Thank you all Quick turnaround. The car was seen to while I waited. Thank you all More
by shivssinha
Other Employees Tagged: Scott Baird
January 17, 2024
They had to find my missing TOOT. And flush the rear. Normally ya get a TOOT TOOT. But I was TOOT toot. Wasn't the standard hrn. Being fully hny is important...but I was Impotent And flush the rear. Normally ya get a TOOT TOOT. But I was TOOT toot. Wasn't the standard hrn. Being fully hny is important...but I was Impotent, missing one end of hrness. Turns out it was the low hanging horn tone. Kinda like the horn was hanging drooping, old age? But got a new one on order, so I can go back and get my horn replaced, to bring back it's potency. you know my Uncle Todd travels with me a lot, and recently when I would blow my own horn, it was just impotent, and Uncle Todd doesn't like the lack of horn, it's very impotent. So I explained it will get operated on, and the power of the horn will be potent again. And this keeps Uncle Todd going knowing the horn impotency can be made potent again. Along with xxxxx fixes, got the haldex fluid changed, replaced, so everything is properly lubed in the rear end. Also brake fluid flush, so it stops as good as it goes. As always, well done, prompt, correct and efficient. hmvw is the only place that keeps Uncle Todd going, happy in his old Todd years, he knows hmvw can bring it all back to full potency, no more limp sounding horn... More
by cengeb
Other Employees Tagged: Michael Kayes, Scott Baird , Murray
December 25, 2023
The mechanic was clear and direct in the explanations ( im not a mechanic savvy). It really met our expextactions. The receptionist was not helpful. The registered ( independently) online information d im not a mechanic savvy). It really met our expextactions. The receptionist was not helpful. The registered ( independently) online information did not match her access to customer data. Technologically challenged. More
by MIGUELBERROA7
December 06, 2023
Scott is knowledgeable, which is what I’ve come to be accustomed to when dealing with Hamilton Volkswagen. accustomed to when dealing with Hamilton Volkswagen. More
by Darryl
Other Employees Tagged: Michael Kayes, Scott Baird
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