Gina Mastrovito-Smith
Gina Mastrovito-Smith at Mastrovito Hyundai

Gina Mastrovito-Smith | Page 17

Customer Care Manager/Community Events Coordinator/Reception

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
4.9
277 Reviews

Hello! My name is Gina Mastrovito-Smith and I am the Customer Care Manager at Mastrovito Hyundai. You can meet me at the reception desk! Prior to working at Mastrovito Hyundai, I was an elementary school teacher and an Assistant Principal for 22 years. Please contact me at 315-736-8356 with any questions or concerns. I'd be happy to assist you!

Dealership Experience

5 yrs, 2 mos

Specialties & Trainings

Education/Leadership

Customer Service

4.9

277 Reviews

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277 Reviews of Gina Mastrovito-Smith

January 06, 2023

Dealership Rating
Employee Rating

Amazing group of people! ! So easy to work with! Very personable! Overall very satisfied with service! More

by lovejeterbrady
Recommend Dealer
Yes

Other Employees Tagged: Kristian Smith, Tony Licari , Mohammed

Jan 09, 2023

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. We are so happy to hear that the team was personable and easy to work with! #makeyourmovetomastrovito

December 16, 2022

Dealership Rating
Employee Rating

Amazing! He treated me so well and made sure I had everything I needed with my new Elantra. More

by alexander14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

December 15, 2022

Dealership Rating
Employee Rating

Had winter tires put on. They did an outstanding job. Service department is very responsive. More

by rclark17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell, Ali Brown , Shawn Zawatski

Dec 21, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. We are happy to hear that the team did an outstanding job. Happy Holidays! #makeyourmovetomastrovito

December 09, 2022

Dealership Rating
Employee Rating

Frank, Shawn and Dominic were great. I am much happier with my Tucson than the Sonata. More

by toosexybg
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito , Dominic Altamura, Shawn Zawatski

December 07, 2022

Dealership Rating
Employee Rating

Everyone at Mastrovito Hyundai was wonderful! They treated us like family and made us feel like we mattered to them! The buying process was easy and seamless. More

by garrr4711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito , MICHAEL LOPEZ

Dec 07, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

December 03, 2022

Dealership Rating
Employee Rating

The best car buying experience I have ever had. Everyone there was very welcoming and friendly. More

by Jaclyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2022

Mastrovito Hyundai responded

Jaclyn - Thank you SO much for this review. We sincerely appreciate your business and we are so thankful that you came all the way from Florida to purchase your new car. We hope you are back in NY, sooner than later!! #makeyourmovetomastrovito

November 29, 2022

Dealership Rating
Employee Rating

This was a very painless experience and appreciated the help from the time I entered the building. I will definitely be back. The customer prioritization is immaculate. More

by williamcornette93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MICHAEL LOPEZ

Dec 02, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

November 17, 2022

Dealership Rating
Employee Rating

Overall a fantastic visit. Great place to do business with. Had my snow tires mounted and balance. There were fresh cookies and coffee in the waiting area. The employees were v More

by D'Alessandro's Nursery & Landscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Kristian Smith , Shawn Zawatski

Nov 17, 2022

Mastrovito Hyundai responded

Hello ! Thank you so much for taking the time to complete this review. We are so happy to hear that you received knowledgeable and helpful service. Thank you for the recommendation and we hope to see you soon! #makeyourmovetomastrovito

November 17, 2022

Dealership Rating
Employee Rating

Situation addressed and I’m satisfied that dealership is doing everything to help me with my problem More

by papasoup2280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito , Hai Le

November 13, 2022

Dealership Rating
Employee Rating

Sales department was very helpful in finding a vehicle that met our needs and finances. More

by snehl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: ALLEN ISLAMAGIC

Nov 14, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

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