Gerald Schiller
Gerald Schiller at Russ Darrow Nissan of Milwaukee

Gerald Schiller

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
17 Reviews

Dealership Experience

7 mos

4.5

17 Reviews

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17 Reviews of Gerald Schiller

September 20, 2025

Dealership Rating
Employee Rating

I’m always pleased great communication and customer service . I’m 67 years old and they helped me to understand exactly what was going on .👍🏾 More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Abdul Sen abdul.sen@russdarrow.com

September 08, 2025

Dealership Rating
Employee Rating

This dealership treats people with the kindest care I've ever experienced really open and honest about any and everything automotive keep up the great work More

by NOMERCYENT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis

Sep 08, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Abdul Sen abdul.sen@russdarrow.com

August 31, 2025

Dealership Rating
Employee Rating

Mike was a pleasure to work with, as we know that car buying can be challenging. He was knowledgeable and very personable. The dealership provided the car we wanted at a great price. More

by Corykohls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Comrov

Sep 01, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

August 21, 2025

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Gerald was friendly, respectful , and transparent. He kept me informed on status. He explained thoroughly the cause and the resolution. Awesome job! More

by DEBRA327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen matt.hansen@russdarrow.com

August 07, 2025

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Employee Rating

The worst Nissian dealership in Milwaukee! Terrible customer service first off, inexperienced Menicanic that don’t know what the xxxx there doing and this place always misdiagnose a simple pro More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 08, 2025

Russ Darrow Nissan of Milwaukee responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns. Matt Hansen matt.hansen@russdarrow.com

August 05, 2025

Dealership Rating
Employee Rating

I've worked with Erin, Travis, Joe, and Shaun in the service dept and they are all wonderful. Knowledgeable, informative, and helping me out by telling me what to budget for in the future. I've been More

by Suetholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

August 04, 2025

Dealership Rating
Employee Rating

They do the best taking care of my automobile. They are expert and courteous at all times. More

by cgthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise, Shaun Sellers

Aug 04, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

July 21, 2025

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Employee Rating

Knowledge respectful informative skilled helpful & sensitive in understanding of my situation . kept me well informed about what was found More

by sandkay26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

July 15, 2025

Dealership Rating
Employee Rating

Visited multiple times. The remodeled waiting area is cold, loud and uncomfortable. I also didn’t like having sales staff try to upgrade me to a new car the last two times I More

by CAROLINE.MARTINI2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Travis Wise

Jul 18, 2025

Russ Darrow Nissan of Milwaukee responded

We're sorry to hear about your experience, Caroline, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Matt Hansen matt.hansen@russdarrow.com

July 15, 2025

Dealership Rating
Employee Rating

Didn’t appreciate not getting a courtesy wash after my service not good look at all More

by jbooker77.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 18, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address this issue with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Hansen matt.hansen@russdarrow.com

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