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George Kraft
58 Reviews
58 Reviews of George Kraft
January 15, 2019
Great customer service We have bought several cars from Joe Rizza and continue to come back because of the great service they provide. They take good care of you! Thank yo We have bought several cars from Joe Rizza and continue to come back because of the great service they provide. They take good care of you! Thank you! We love the fusion! More
by BOWZINC
Verified Customer
January 10, 2019
They go the extra mile. Every effort was put into resolving my issue. The technician explained the repair as it was nothing typical. The effort put in to complete repairs was Every effort was put into resolving my issue. The technician explained the repair as it was nothing typical. The effort put in to complete repairs was far greater than what was covered by Ford. More
by havasu486
Other Employees Tagged: Scott Sciaky
January 05, 2019
George Kraft was great! George Kraft was unbelievably kind and made sure i got exactly what i wanted! I would recommend him to anyone! He even delivered my car to me at work George Kraft was unbelievably kind and made sure i got exactly what i wanted! I would recommend him to anyone! He even delivered my car to me at work on new year's eve. Absolutely outstanding customer service from him. If his service refelects the company then it is an outstanding company, if his service reflects his compassion then he is an amazing human being and definitely an asset to the company. I could not be happier with my purchase but especially with my salesman and the customer service i received. Thank you for all of your help with my first purchase of a brand new car! More
by HART54001
December 11, 2018
Leaving I had a great experience at first until last service apt. After 3 appointment I found out diesel fuel is in my def tank. Ike come to tell me the news I had a great experience at first until last service apt. After 3 appointment I found out diesel fuel is in my def tank. Ike come to tell me the news and that it’s not covered under warranty. Then I go back and look and was told somehow diesel got put in def tank and it’s a 2100 repair not covered. Great! Then I go talk to George and he goes to talk to mechanic. I see George walk past and I’m wonder what’s going on now. He decides to text me saying truck isn’t covered under warranty for this. Good customer service. Then I’ll tell Ike I’m not spaying for something I didn’t do and they said they can’t cause they didn’t do it. Then I told them is it possible that it happened before I got the truck? I did have 300 miles on it. Cricket! I said same thing to Jeff the regional sales guy. His response was all I can say is ford has no idea how diesel got in the tank. Well, I got stuck paying 1973.00 to get it fixed. I will no longer be coming back. I even offered to pay 1/2 cause I thought that was fair. Nope. More
by JPOTRZEBSKI
Other Employees Tagged: Ike Mohammed
December 05, 2018
Joe rizza ford is the best Joe Rizza ford is the best. We always receive great and timely service that is done correctly for a reasonable price. Thank you Joe rizza ford. Joe Rizza ford is the best. We always receive great and timely service that is done correctly for a reasonable price. Thank you Joe rizza ford. More
by Kath100
November 29, 2018
George is the man George worked with us over the course of a year to make sure we got the right product for the right price. We are very satisfied with the experience. George worked with us over the course of a year to make sure we got the right product for the right price. We are very satisfied with the experience. Highly recommend. More
by Transit Fan
November 28, 2018
Engine light coming on It took awhile 2 fix but got it done There was a problem with the engine light. Every thing working well now the job was done good the last time It took awhile 2 fix but got it done There was a problem with the engine light. Every thing working well now the job was done good the last time. More
by nmmn6170
Other Employees Tagged: Scott Sciaky
November 15, 2018
Great Customer Service George Kraft and the Joe Rizza Ford team we’re very helpful with the purchase of my new SUV. They worked hard to give me a good deal on the vehicle an George Kraft and the Joe Rizza Ford team we’re very helpful with the purchase of my new SUV. They worked hard to give me a good deal on the vehicle and went out of their way to make sure I had an answer to all my questions. Rizza made the buying experience fun. More
by P.PRIESTLEY
Other Employees Tagged: Pat Kralik
November 09, 2018
Beyond my best expectations! Car is perfect and I love it but it was the people I worked with that made my experience the best!! George Kraft showed me all the features my vehicl Car is perfect and I love it but it was the people I worked with that made my experience the best!! George Kraft showed me all the features my vehicle was equipped with and was patient and drove the vehicle to my home where we signed all the papers which was a HUGE benefit and convenience to us and so greatly appreciated. More
by DEBDEE38
October 30, 2018
Top notch. Top notch as always. I have never been let down by anyone on the entire staff. Sales or Service I would highly recommend. Top Notch Top notch as always. I have never been let down by anyone on the entire staff. Sales or Service I would highly recommend. Top Notch More
by havasu486
Other Employees Tagged: Brian Plachy, Scott Sciaky
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