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Genna Panaroni
Genna Panaroni at Executive Honda

Genna Panaroni

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
315 Reviews
4.9

315 Reviews

Write a Review

315 Reviews of Genna Panaroni

October 06, 2025

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Employee Rating

I got billed for a service that was not performed on my vehicle The sales department when I bought the car also gave me lousy service More

by HELDER VENDINHA
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Chapman, Chris Guerin, Jay Marin, Bill Chambrello

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Oct 07, 2025

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 04, 2025

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Employee Rating

I had just bought my new truck 2023 Honda crv the seatbelt wasn’t working fine they order the parts and fix it cool I guess they had little accident hit my door cool they said they’ll fix it what ups More

by SHARLENEPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Latoya my sales person excellent 10/10

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Oct 04, 2025

Executive Honda responded

Hello Sharlene I am very sorry to hear of this experience. I appreciate the feedback and will address this with the Service Team. I will also reach out to you direct to make amends for this situation. We strive for 100% customer satisfaction and I apologize we let you down in this most recent visit. Jason Hocking General Manager

October 04, 2025

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Employee Rating

Service performed and delivered the car on time. Friendly and pleasant and experienced service advisor. More

by vazraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2025

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

September 20, 2025

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Employee Rating

Good service and good communication while the service is taking place. The waiting area is ok More

by rap.solutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2025

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 13, 2025

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Employee Rating

Great service in a timely fashion,Erie always done a great job on all my Vehicals and,oneberyone else that I've referred to him. Extremely Satisfied. More

by terrencegomez5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Sep 13, 2025

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 08, 2025

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Employee Rating

The service is extremely excellent and the costumer service is very caring polite and friendly thank you very much More

by Soto_rspto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Danielle Grasso, Xavier Matos, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas ., Bill Chambrello

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Sep 08, 2025

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 05, 2025

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Employee Rating

From sales to service I have always been treated well. It is great to find someone I can trust to take care of my car. More

by abbott.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Repasky

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Sep 05, 2025

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 04, 2025

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Employee Rating

Very patient good self service or would be glad to take my car there to get service More

by PURVIS.KATRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Sean McMahon, Costas .

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Sep 04, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

August 29, 2025

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Employee Rating

I lake so much all service and people very nice and friendly. Thank you for everything More

by WANDA.SUCHOCKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Aug 30, 2025

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 29, 2025

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Employee Rating

Genna is an amazing person who always is kind and helpful! She goes out of her way to help me and I’m very grateful! More

by LRINALDI387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dom Nusdeu, Sean McMahon

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Aug 29, 2025

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

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