137 Reviews
Write a Review137 Reviews of Genna Panaroni
August 30, 2023
They were very attentative to the repairs needed. They solved the issue for a reasonable cost. They solved the issue for a reasonable cost. More
Other Employees Tagged: Gina Roberts
August 30, 2023
Sean and the team are always great! Only issue was the loaner! thank you again for always being so patient with me! Only issue was the loaner! thank you again for always being so patient with me! More
Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .
August 19, 2023
Excellent, timely, always polite while communicating with us, explaining details of service and price overall! with us, explaining details of service and price overall! More
Other Employees Tagged: Jay Marin, Sean McMahon
August 18, 2023
Good service and attentive staff. Would purchase again. Very professional. Love the new Honda CRV Would purchase again. Very professional. Love the new Honda CRV More
Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .
August 18, 2023
My feedback is primarily regarding my salesperson. I completed an order with a salesman, Terrance. Upon signing the order, he told me he would call me 3 times, and instead, I had to check in with him I completed an order with a salesman, Terrance. Upon signing the order, he told me he would call me 3 times, and instead, I had to check in with him for the updates (providing a VIN #, estimated delivery date, and pick up) he said he’d initiate. Instead, I had to initiate communication until the delivery. We agreed to the pick date, and I received my car without the trimmings I paid for as I arrived at the dealership with a check. Moreover, I wasn’t told they weren’t ordered I had to follow up with him. At that time, he communicated he forgot to order then and that he would do so first thing the next morning. The following day I received a text from Parts thanking me for coming in. Because I received no additional information, I contacted Terrance again, and he told me I needed to call the Parts department to confirm if the parts were in for installation. When I pushed back as this wasn’t the appropriate level of customer service for a $ 40k purchase, he then followed with Parts would call me when the parts were in. Due to his error, I would have expected that he follow through and obtain an estimated delivery date for the parts and communicate this to me. More
Other Employees Tagged: Louis Oosten, Terrance Albert
August 15, 2023
We go to them every time we need a service and they are always helpful and on time. They always do a great job. always helpful and on time. They always do a great job. More
Other Employees Tagged: Jason Hocking, Chris Guerin, Jay Marin, Sean McMahon, Bill Chambrello , Alan Stein
August 01, 2023
Great service and updates on the car and what needed to be fixed and updated be fixed and updated More
Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .