Gaston assisted me with my service and was great!
He communicated with me quickly and offered advice with a kind, professional manner.
He communicated with me quickly and offered advice with a kind, professional manner.
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by traciewalker
Service Price Transparency
Feb 05, 2024 -
Mercedes-Benz of the Woodlands responded
Hi Tracie, thank you for your kind words! We're delighted to hear that Gaston provided you with excellent service and helpful advice. We appreciate your feedback and hope to assist you again in the future.
Excellent customer service, very accommodative, helpful
and they go above and beyond in all they do.
and they go above and beyond in all they do.
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by Lnakandis
Service Price Transparency
Feb 01, 2024 -
Mercedes-Benz of the Woodlands responded
Hi Lnakandis, thank you for your kind words! We strive to provide excellent customer service and to go above and beyond for our clients. We're glad to hear that you found our team accommodating and helpful. We look forward to seeing you again!
Gaston is very always very helpful and was able to get my
car fixed quickly!
car fixed quickly!
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by acsmith917
Service Price Transparency
Jan 17, 2024 -
Mercedes-Benz of the Woodlands responded
Hi acsmith917, thank you for your kind words! We're glad to hear that Gaston provided you with helpful and efficient service for your car. If you have any other questions or need further assistance, feel free to reach out. Have a great day!
There are many Mercedes dealerships, however none like
The Woodlands, Texas location. The ENTIRE staff is outstanding. From the sales team (Sammy M), management, (Nick B), and Service, (Fred G). Special p
The Woodlands, Texas location. The ENTIRE staff is outstanding. From the sales team (Sammy M), management, (Nick B), and Service, (Fred G). Special people who care about you and your how you are treated. I support and suggest this organization, their service, and staff… 5-STARS!
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by qbratton
Service Price Transparency
Jan 16, 2024 -
Mercedes-Benz of the Woodlands responded
Hi qbratton, thank you so much for taking the time to share your wonderful experience with our dealership! We are thrilled to hear that our entire staff, including Sammy M, Nick B, and Fred G, provided outstanding service. We truly care about our customers and it means a lot to have your support. Thank you for the 5-star rating!
We have purchased multiple Benz's at MBTW and will go
back next time we're in the market. Cannot say enough about how great our experiences have been with Katherine Stern. With Katherine, we don't feel l
back next time we're in the market. Cannot say enough about how great our experiences have been with Katherine Stern. With Katherine, we don't feel like we have a salesperson but a friend in our corner who works honestly and diligently to find the Benz we were looking for each time (and we drive 2hrs each way to buy!) She carefully listens and is genuinely personable, knowledgeable and professional every time. Also big applause goes to the Service team who has always treated us with nothing but sterling service. Don't waste your time elsewhere--- these folks understand what loyalty to customers is all about...
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by B Ghnt
Dec 22, 2023 -
Mercedes-Benz of the Woodlands responded
Hi B, thank you so much for your kind words and for choosing MBTW for your Benz purchases. We're thrilled to hear that Katherine provided you with such exceptional service and made you feel like a valued friend. We appreciate your loyalty and look forward to serving you again in the future.
Very knowledgeable, friendly and polite personnel.
Keep up doing your great job, thanks a lot.
Keep up doing your great job, thanks a lot.
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by Alex S
Service Price Transparency
Dec 15, 2023 -
Mercedes-Benz of the Woodlands responded
Hi Alex, thank you so much for your positive feedback. We strive to provide excellent service and it's great to hear that our team was knowledgeable, friendly, and polite. We appreciate your support and look forward to serving you again in the future.
very good service.
Prefer to have the service here. That's why I am an old client.
Prefer to have the service here. That's why I am an old client.
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by mtl87323
Service Price Transparency
Dec 13, 2023 -
Mercedes-Benz of the Woodlands responded
Thank you, mtl87323! We truly appreciate your continued support and loyalty. We're glad to know that our service has met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.
Gaston is always very helpful and knowledgeable.
Service is key to purchasing a new vehicle and Gaston excels.
Service is key to purchasing a new vehicle and Gaston excels.
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by Jp
Service Price Transparency
Dec 12, 2023 -
Mercedes-Benz of the Woodlands responded
Hello Jp, We appreciate your positive feedback about your experience with Gaston. We take pride in serving our customers and hope to see you again soon!
Best dealership in Texas.
They go above and beyond with customer service and communicate honestly with customer. Highly recommend this location for all service and purchase ne
They go above and beyond with customer service and communicate honestly with customer. Highly recommend this location for all service and purchase needs.
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by MPG
Nov 29, 2023 -
Mercedes-Benz of the Woodlands responded
Thank you for your kind words, MPG! We're thrilled to hear that you had such a positive experience with our dealership. Providing exceptional customer service and honest communication is always our top priority. We appreciate your recommendation and look forward to serving you again in the future!
Excellent service as always - from the moment you drive
into the Service Center! Gaston handled my regular service plus a few extras with great ease.
into the Service Center! Gaston handled my regular service plus a few extras with great ease.
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by jhorton
Service Price Transparency
Nov 21, 2023 -
Mercedes-Benz of the Woodlands responded
Hi jhorton, thank you for your kind words! We're thrilled to hear that Gaston provided you with excellent service at our Service Center. We appreciate your continued support and look forward to serving you again in the future.