Gaston Reyes
Gaston Reyes at Mercedes-Benz of the Woodlands

Gaston Reyes | Page 8

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
88 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

12 yrs, 5 mos

Languages Spoken

English English

5.0

88 Reviews

Write a Review

88 Reviews of Gaston Reyes

February 03, 2024

Dealership Rating
Employee Rating

Gaston assisted me with my service and was great! He communicated with me quickly and offered advice with a kind, professional manner. More

by traciewalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Mercedes-Benz of the Woodlands responded

Hi Tracie, thank you for your kind words! We're delighted to hear that Gaston provided you with excellent service and helpful advice. We appreciate your feedback and hope to assist you again in the future.

January 31, 2024

Dealership Rating
Employee Rating

Excellent customer service, very accommodative, helpful and they go above and beyond in all they do. More

by Lnakandis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Mercedes-Benz of the Woodlands responded

Hi Lnakandis, thank you for your kind words! We strive to provide excellent customer service and to go above and beyond for our clients. We're glad to hear that you found our team accommodating and helpful. We look forward to seeing you again!

January 16, 2024

Dealership Rating
Employee Rating

Gaston is very always very helpful and was able to get my car fixed quickly! More

by acsmith917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mercedes-Benz of the Woodlands responded

Hi acsmith917, thank you for your kind words! We're glad to hear that Gaston provided you with helpful and efficient service for your car. If you have any other questions or need further assistance, feel free to reach out. Have a great day!

January 12, 2024

Dealership Rating
Employee Rating

There are many Mercedes dealerships, however none like The Woodlands, Texas location. The ENTIRE staff is outstanding. From the sales team (Sammy M), management, (Nick B), and Service, (Fred G). Special p More

by qbratton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Mercedes-Benz of the Woodlands responded

Hi qbratton, thank you so much for taking the time to share your wonderful experience with our dealership! We are thrilled to hear that our entire staff, including Sammy M, Nick B, and Fred G, provided outstanding service. We truly care about our customers and it means a lot to have your support. Thank you for the 5-star rating!

December 15, 2023

Dealership Rating
Employee Rating

We have purchased multiple Benz's at MBTW and will go back next time we're in the market. Cannot say enough about how great our experiences have been with Katherine Stern. With Katherine, we don't feel l More

by B Ghnt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2023

Mercedes-Benz of the Woodlands responded

Hi B, thank you so much for your kind words and for choosing MBTW for your Benz purchases. We're thrilled to hear that Katherine provided you with such exceptional service and made you feel like a valued friend. We appreciate your loyalty and look forward to serving you again in the future.

December 14, 2023

Dealership Rating
Employee Rating

Very knowledgeable, friendly and polite personnel. Keep up doing your great job, thanks a lot. More

by Alex S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Mercedes-Benz of the Woodlands responded

Hi Alex, thank you so much for your positive feedback. We strive to provide excellent service and it's great to hear that our team was knowledgeable, friendly, and polite. We appreciate your support and look forward to serving you again in the future.

December 12, 2023

Dealership Rating
Employee Rating

very good service. Prefer to have the service here. That's why I am an old client. More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mark Escobar, Richard Metodiev, Steven Davis , Donald Hutchins, Mike Lange

Dec 13, 2023

Mercedes-Benz of the Woodlands responded

Thank you, mtl87323! We truly appreciate your continued support and loyalty. We're glad to know that our service has met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

December 08, 2023

Dealership Rating
Employee Rating

Gaston is always very helpful and knowledgeable. Service is key to purchasing a new vehicle and Gaston excels. More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Mercedes-Benz of the Woodlands responded

Hello Jp, We appreciate your positive feedback about your experience with Gaston. We take pride in serving our customers and hope to see you again soon!

November 28, 2023

Dealership Rating
Employee Rating

Best dealership in Texas. They go above and beyond with customer service and communicate honestly with customer. Highly recommend this location for all service and purchase ne More

by MPG
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mark Escobar, Richard Metodiev, Steven Davis , Donald Hutchins, Mike Lange

Nov 29, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your kind words, MPG! We're thrilled to hear that you had such a positive experience with our dealership. Providing exceptional customer service and honest communication is always our top priority. We appreciate your recommendation and look forward to serving you again in the future!

November 16, 2023

Dealership Rating
Employee Rating

Excellent service as always - from the moment you drive into the Service Center! Gaston handled my regular service plus a few extras with great ease. More

by jhorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Mercedes-Benz of the Woodlands responded

Hi jhorton, thank you for your kind words! We're thrilled to hear that Gaston provided you with excellent service at our Service Center. We appreciate your continued support and look forward to serving you again in the future.

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