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Gaston Reyes
Gaston Reyes at Mercedes-Benz of the Woodlands
Refer Me

Gaston Reyes

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
34 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

5.0

34 Reviews

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34 Reviews of Gaston Reyes

May 10, 2024

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Employee Rating

Excellent Service very professional and great customer care there was no long wait clear environment 👏 👍 More

by Debtfree2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Vanessa Stephens

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May 09, 2024

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timely updates from the maintenance team let me know the status of the repairs to my GLE350 and when it would be ready. when i picked up my SUV I also visited with the sales rep to get another tutorial on More

by charles. luther
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fezan Uddin

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May 10, 2024

Mercedes-Benz of the Woodlands responded

Hi Charles, thank you for your kind words and 5-star review! We are thrilled to hear that you had a great experience with our maintenance team and sales rep. It's our goal to keep you informed and provide excellent service. We look forward to serving you again in the future.

May 04, 2024

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Employee Rating

Gaston is extremely knowledgeable and professional. Never too busy to answer a question or provide an explanation to the service being done More

by Worr
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Osawa

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May 06, 2024

Mercedes-Benz of the Woodlands responded

Thank you for the kind words, Worr! We're thrilled to hear that Gaston's expertise and customer service met your expectations. We appreciate your feedback and look forward to serving you again in the future.

May 02, 2024

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Employee Rating

Low key - really helped me with buying my car - bought two cars from him - never openly tried to sell me a car More

by chofer73
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: George Buchanan , BB. Jeremy

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May 03, 2024

Mercedes-Benz of the Woodlands responded

Hi chofer73, thank you for taking the time to share your positive experience with us! We're thrilled to hear that we could assist you in purchasing your cars without any pressure. We appreciate your repeat business and look forward to serving you again in the future.

April 26, 2024

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Excellent personal touch and knowledge of the product. Awesome loaner vehicle added a touch of class. More

by Billbrengel
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Recommend Dealer
Yes
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Apr 29, 2024

Mercedes-Benz of the Woodlands responded

Billbrengel, thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the personal touch and loaner vehicle. Your satisfaction is our top priority and we look forward to serving you again in the future.

April 26, 2024

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I bought my car from MBOTW about four and half years ago and their service department has been like a family in caring for my car. Thank you, Alex More

by Alex
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Walding, Ashley Mahana, Martin Korn, Fred Gallucci , Jacob Abernathy

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Apr 29, 2024

Mercedes-Benz of the Woodlands responded

Alex, thank you so much for your kind words! We are thrilled to hear that our service department has provided you with exceptional care for your car over the years. We truly value your loyalty and look forward to continuing to serve you in the future.

March 28, 2024

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Great service, prompt and professional. I keep coming back as buying process is smooth and quality is excellent More

by pauliephillips
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Nic Botusan, Martin Korn, Fred Gallucci

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Mar 29, 2024

Mercedes-Benz of the Woodlands responded

Hi Paulie, thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you've had a positive experience with us. We look forward to serving you again in the future!

March 22, 2024

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First class service! Fast, professional, overall great job taking care of my needs. Highly recommend. More

by bgd1000
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Recommend Dealer
Yes
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Mar 23, 2024

Mercedes-Benz of the Woodlands responded

Hi bgd1000, thank you for the glowing review! We're thrilled to hear that you had a first-class experience with our service. Your satisfaction is our top priority. We truly appreciate your recommendation and look forward to serving you again in the future.

March 20, 2024

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Convenient, fast, and professional. Very communicative. My car was in and out, and I was able to have my morning coffee and answer emails while waiting. More

by elizabeth_bolt
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Recommend Dealer
Yes
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Mar 23, 2024

Mercedes-Benz of the Woodlands responded

Hi elizabeth_bolt , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

February 29, 2024

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Employee Rating

the best Mantainance service departament and great inventory, the best attention and qualified staff, great experience. More

by mboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Gallucci

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Mar 01, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, mboy! We're thrilled to hear that you had a great experience with our maintenance service department. Our team works hard to provide top-notch service and we're glad to hear that it didn't go unnoticed. We look forward to serving you again!

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