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Gaston Reyes
Gaston Reyes at Mercedes-Benz of the Woodlands

Gaston Reyes | Page 6

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
88 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

12 yrs, 5 mos

Languages Spoken

English English

5.0

88 Reviews

Write a Review

88 Reviews of Gaston Reyes

July 20, 2024

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Employee Rating

The best service always. Will continue to use for service and purchasing new vehicles. Gaston and Juan are the best! More

by timsteenwyk
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2024

Mercedes-Benz of the Woodlands responded

Tim, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Gaston and Juan. We appreciate your loyalty and look forward to assisting you with any future vehicle needs. Thank you for choosing us!

June 15, 2024

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Employee Rating

The service was great! & My service advisor Gaston was amazing!!!! Mercedes Benz Of The Woodlands is highly recommended thanks for everything! More

by sheritta32
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2024

Mercedes-Benz of the Woodlands responded

Hi Sheritta, thank you so much for the positive feedback! We're thrilled to hear that Gaston provided you with amazing service at Mercedes Benz Of The Woodlands. We appreciate your recommendation and look forward to serving you again in the future.

June 02, 2024

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Employee Rating

Used Mercedes Benz of the Woodlands several time for work on two of my Mercedes. Always superb service and Gaston Reyes is an excellent service receptionist to deal with, who is very knowledgeable, helpful More

by Mick R
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Recommend Dealer
Yes
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Jun 03, 2024

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your positive experience, Mick! We're thrilled to hear that Gaston provided exceptional service during your visits. Our team at Mercedes Benz of the Woodlands appreciates your loyalty and we look forward to serving you again in the future.

May 16, 2024

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Employee Rating

Gaston is the most helpful, knowledgable, and fair service advisor we have ever worked with. More

by WoodlandsSunny
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Mahamane Toure

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May 17, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much, WoodlandsSunny, for your kind words about Gaston! We are thrilled to hear that he provided you with exceptional service. We appreciate your feedback and look forward to serving you again in the future.

May 10, 2024

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Employee Rating

Excellent Service very professional and great customer care there was no long wait clear environment 👏 👍 More

by Debtfree2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha , Vanessa Stephens

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May 13, 2024

Mercedes-Benz of the Woodlands responded

Debtfree2, thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with us. Providing professional service and great customer care is our top priority, and we are glad that you noticed our efforts. We look forward to serving you again soon!

May 09, 2024

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Employee Rating

timely updates from the maintenance team let me know the status of the repairs to my GLE350 and when it would be ready. when i picked up my SUV I also visited with the sales rep to get another tutorial on More

by charles. luther
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fezan Uddin

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May 10, 2024

Mercedes-Benz of the Woodlands responded

Hi Charles, thank you for your kind words and 5-star review! We are thrilled to hear that you had a great experience with our maintenance team and sales rep. It's our goal to keep you informed and provide excellent service. We look forward to serving you again in the future.

May 04, 2024

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Employee Rating

Gaston is extremely knowledgeable and professional. Never too busy to answer a question or provide an explanation to the service being done More

by Worr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Luis Osawa

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May 06, 2024

Mercedes-Benz of the Woodlands responded

Thank you for the kind words, Worr! We're thrilled to hear that Gaston's expertise and customer service met your expectations. We appreciate your feedback and look forward to serving you again in the future.

May 02, 2024

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Employee Rating

Low key - really helped me with buying my car - bought two cars from him - never openly tried to sell me a car More

by chofer73
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Buchanan , BB. Jeremy

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May 03, 2024

Mercedes-Benz of the Woodlands responded

Hi chofer73, thank you for taking the time to share your positive experience with us! We're thrilled to hear that we could assist you in purchasing your cars without any pressure. We appreciate your repeat business and look forward to serving you again in the future.

April 26, 2024

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I bought my car from MBOTW about four and half years ago and their service department has been like a family in caring for my car. Thank you, Alex More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Mahana, Martin Korn, Fred Gallucci , Anthony Walding, Jacob Abernathy

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Apr 29, 2024

Mercedes-Benz of the Woodlands responded

Alex, thank you so much for your kind words! We are thrilled to hear that our service department has provided you with exceptional care for your car over the years. We truly value your loyalty and look forward to continuing to serve you in the future.

April 26, 2024

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Excellent personal touch and knowledge of the product. Awesome loaner vehicle added a touch of class. More

by Billbrengel
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2024

Mercedes-Benz of the Woodlands responded

Billbrengel, thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the personal touch and loaner vehicle. Your satisfaction is our top priority and we look forward to serving you again in the future.

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