Gary Holder | Page 2
Service Advisor
Gastonia Chrysler Dodge Jeep RAM
2339 E Franklin Blvd
Gastonia, NC 28054
112 Reviews
Write a Review112 Reviews of Gary Holder
July 07, 2023
Terrible, They should have fixed our Hemi Tick before our warranty ran out. When we bought the extended warranty it was not explained that the warranty started for when the truck was new or we would have not warranty ran out. When we bought the extended warranty it was not explained that the warranty started for when the truck was new or we would have not have paid so much for the extended warranty. The truck is a 2016 Dodge Ram with 70,000 miles on it and it has had the Hemi Tick now for over a year. We kept it serviced regularly and through the dealership. I have been in touch with a news channel and will tell my story live on the air. More
Other Employees Tagged: Haley Hovis , Brenda Ayers, Lee Hyde
June 24, 2023
My experience was a nightmare. My jeep broke down. I had it towed there. I was told the problem was the engine & how much it was cost to repair, which was astronomical. We were try My jeep broke down. I had it towed there. I was told the problem was the engine & how much it was cost to repair, which was astronomical. We were trying to decide what we could do. The vehicle did stay there for about 2 -3 mo but at no time were they given the impression that it had been abandoned which is what someone called & told the bank. Arrangements had been made with Gary to pick it up that Friday. When I got there the bank had already öicked it up. This caused me extra time, money & unnecessary aggrivation. This was unprofessional to say the least, not to mention the dishonesty of people in the deamorship to claim not to know anything about how this happened! Again, unprofessional. This is not how you gain customers. I will continue to recount my experience with this dealorship in every way possible. More
June 19, 2023
I have always had a good experience at this dealership. The service department is spot on.. Gary Holder is who I usually deal with. He is personable, professional, and knowledgeable. The service department is spot on.. Gary Holder is who I usually deal with. He is personable, professional, and knowledgeable. More
June 07, 2023
This is the worst mechanic shop I’ve ever been to. Never been to a shop that couldn’t fix my car and I had to keep bringing it back multiple times all because of incompetent mechanics.it’s very unaccep Never been to a shop that couldn’t fix my car and I had to keep bringing it back multiple times all because of incompetent mechanics.it’s very unacceptable and I will never recommend or come back. More
Other Employees Tagged: Haley Hovis
June 06, 2023
Matthew Corwin is an outstanding salesman and I want to thank the finance department when I explained the problems I was having with the dealership they handpicked Matthew and it worked. If you are in the thank the finance department when I explained the problems I was having with the dealership they handpicked Matthew and it worked. If you are in the market for a vehicle go see Matthew he will definitely take care of you. More
Other Employees Tagged: Josh Rice, Matthew Corwin, Haley Hovis , James McElroy, Paul Shutt
June 04, 2023
I have been going to this dealership for over 10 years. I have always received great service. I have always received great service. More
Other Employees Tagged: Josh Rice, Haley Hovis, Anabell Starnes , James McElroy
May 30, 2023
It was awesome that they were able to accommodate me around my work schedule. I really appreciated it around my work schedule. I really appreciated it More
Other Employees Tagged: Donna Taylor, Josh Rice, Haley Hovis, Anabell Starnes, Michael "Van" Nocker , Brenda Ayers, Lee Hyde, Stephanie Melia, Pam Titus