Gary Hasselman | Page 24

Service My service included an oil change and tire rotation. After waiting for an hour and a half I was apologetically told that the wrong ticket was placed My service included an oil change and tire rotation. After waiting for an hour and a half I was apologetically told that the wrong ticket was placed in my vehicle so there was a mixup in what my vehicle needed versus another vehicle’s needs. I appreciated his honesty but what should have taken an hour or so took two. We have previously used another dealership and I can honestly say that my vehicle came out cleaner after service than when it went in, I miss that. Otherwise, friendly staff and job complete. More

by ponton57mary Verified Customer Verified Customer

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Dealer Review Everyone at Holm Automotive was extremely good to us and the service department and the body shop personnel treated us like we were the most important Everyone at Holm Automotive was extremely good to us and the service department and the body shop personnel treated us like we were the most important people in the dealership. We did not have an appointment but they took us in and took care of our problems anyway. We will take our business to them from now on regardless of the fact we have a Chevrolet dealer in our town and Holm Automotive is 30 miles any. More

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Oil change I’ve asked every time I’ve had my vehicle serviced to have it vacuumed. It’s never happened. Ever. I just hope that I’m not being overlooked because I I’ve asked every time I’ve had my vehicle serviced to have it vacuumed. It’s never happened. Ever. I just hope that I’m not being overlooked because I’m driving a used vehicle. More

by misskittydawn Verified Customer Verified Customer

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Fast, courteous service Jaime Avery was very professional and helpful. Clean, comfortable waiting area. Staff identified stripped oil plug and replaced it. Inspsection iden Jaime Avery was very professional and helpful. Clean, comfortable waiting area. Staff identified stripped oil plug and replaced it. Inspsection identified possible future problems. I was very satisfied More

by windbill8 Verified Customer Verified Customer

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Always very helpful and no concern is too trivial for them t they always go the extra mile, and always are hsppy to do their best to help a customer,.............. ....... ..... .... ..... ... .... they always go the extra mile, and always are hsppy to do their best to help a customer,.............. ....... ..... .... ..... ... .... .... .... ... .... ..... it's never hard to get an appointment for service, always fast and reliable More

by youaresostupif Verified Customer Verified Customer

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Timely service I had a low tire, Greg got right on it, and I ended up needing a new one. Parts had it in stock and I was good to go! I had a low tire, Greg got right on it, and I ended up needing a new one. Parts had it in stock and I was good to go! More

by farmer13 Verified Customer Verified Customer

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Had an oil change They where really fast helpful n nice. I love going to Holmes automotive center and always tell friends and family to go there because they treat you They where really fast helpful n nice. I love going to Holmes automotive center and always tell friends and family to go there because they treat you really good and they are fast. More

by kathyryan986 Verified Customer Verified Customer

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Excellent as always . Love working with chuck and jamie. never a hassle. always trying to help you out and will get you in and out as fast as anyone. . Love working with chuck and jamie. never a hassle. always trying to help you out and will get you in and out as fast as anyone. More

by philweishaar Verified Customer Verified Customer

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Oil change And Tire rotation Called and spoke with Jamie Avers about getting our oil changed and tire's rotated when we were on a trip East of Abilene. He said to stop in on the Called and spoke with Jamie Avers about getting our oil changed and tire's rotated when we were on a trip East of Abilene. He said to stop in on the way by and see how their schedule looked and if possible he fit us in. So we did, and Jamie was busy with another customer. Jamie had informed Greg Bilderback and Chuck Loader that we may be stopping by. Since Jamie had communicated with the service team Greg was able to fit us into their busy schedule. Our Thanks goes out to Jamie, Greg, Chuck and Dave for all of their Help. We would like to also Thank Gary Hasselman the service manger for putting such a Great and helpful service team together at Holm Automotive Center! More

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Outstanding customer service My back left door of my 2014 Chevy Sonic was damaged due to a recent accident and I have done business with Holm in past and they've continued to exce My back left door of my 2014 Chevy Sonic was damaged due to a recent accident and I have done business with Holm in past and they've continued to exceed my expectations thus far. From their service advisor to their service manager everyone was extremely nice and knowledgeable about how long it would take to replace the door and worked extremely well with my insurance company to insure that I got my car back as soon as possible More

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