Gary Grote
Gary Grote at Executive Jeep
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Gary Grote | Page 23

Service Specialist

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

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4.8
231 Reviews
4.8

231 Reviews

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231 Reviews of Gary Grote

January 12, 2023

Dealership Rating
Employee Rating

Absolutely atrocious service. Went in for 1 problem and came out with 20. Technicians and overall team lacked tremendous skill. More

by REBECAT93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Gargano

Jan 12, 2023

Executive Jeep responded

Good afternoon we would like to help you with your problems you are having but unfortunately you didn't leave your name on the review so we don't have any way to contact you to discuss is there a number we my reach you back at to help you.

January 12, 2023

Dealership Rating
Employee Rating

Excellent service, my service technician Ty Hubbard was such a pleasure to deal with and a blessing to have as a rep! More

by REED.MARQUET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Benot, Tyler J. Leopizzo , Ty Hubbard, Leilani Rodriguez

Jan 13, 2023

Executive Jeep responded

It's great to hear that Ty was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

January 12, 2023

Dealership Rating
Employee Rating

Great job addressing the recall. Maria did a great job driving me. She is very personable. I enjoyed interacting with her and chatting on our drives More

by CHINAKOWALSKI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maria, the driver

Jan 13, 2023

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 06, 2023

Dealership Rating
Employee Rating

The service advisor was very knowledgeable and explained what was needed on top of the oil change, new tires were recommended and I agreed. I finally got a chance to inspect the tires after the rains and f More

by EALEXANDERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Gary and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 05, 2023

Dealership Rating
Employee Rating

They have grown into a consumer friendly place that makes it convenient for working people to get their car serviced in a professional environment without pressure to get more service than you need and for h More

by NDNGLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Gary and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 30, 2022

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Employee Rating

I have been going to this dealership for years. They provide excellent service. The device representative was very pleasant. More

by ANGELHAIR3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 31, 2022

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 22, 2022

Dealership Rating
Employee Rating

The service was very prompt very courteous and it was very easy to come in and get my car serviced everyone was very professional and I got out of there very quickly as quickly as possible and I would ce More

by outlanderluisa14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Frank Gargano, Tyler J. Leopizzo , Ty Hubbard, Leilani Rodriguez

Dec 25, 2022

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep. We look forward to having you as one of our valued customers for years to come, Luisa.

December 21, 2022

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You were able to get my car in on an urgent headlight situation, which was amazing. Everything was fixed and checked and addressed. Even my dashboard notifications were turned off. And you squeezed in an More

by LISAMANZI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Alberto Benot , ruben Chaudhry

Dec 22, 2022

Executive Jeep responded

It has been a pleasure serving you, Lisa. Quality customer service is always our number one priority, and we're happy to hear that our service department met your expectations. We truly appreciate you taking the time to leave us this fantastic five-star review. Thank you for choosing Executive Jeep; we look forward to having you as a valued customer for many years to come.

December 21, 2022

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Employee Rating

One of the best dealers very nice with good service and nice people doing there job More

by ISMAELMIRANDA0714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Benot, Frank Gargano, Beloved Bridges, Scott Orsini, Tyler J. Leopizzo , ruben Chaudhry, Ty Hubbard, Leilani Rodriguez, Nick Ryan

Dec 22, 2022

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 20, 2022

Dealership Rating
Employee Rating

I had a wonderful experience here. The service advisor was very thorough and understanding through the whole process, and my Wrangler is back up and running like it should be! More

by DJPJR340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilfredo Lebron

Dec 21, 2022

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

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