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Gary Alger

Overview Reviews (602) Inventory (192)

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Gary Alger

Gary Alger | Page 14

Service Manager Cortese Chrysler/Mitsubishi

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

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4.4

602 Reviews

Overview Reviews (602) Inventory (192)

4.4

602 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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602 Reviews of Gary Alger

April 04, 2024

Dealership Rating

Employee Rating

Professional staff, service needs explained, and easy cash out after hours. Comfortable waiting area. Easy use of wi-if. cash out after hours. Comfortable waiting area. Easy use of wi-if. More

by CME

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob was helpful as much contact person.

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Apr 08, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review. We appreciate your business.

April 04, 2024

Dealership Rating

Employee Rating

My car has been back to the dealership five times for two problems. One is still unresolved. This is unacceptable especially since I purchased a brand new vehicle. problems. One is still unresolved. This is unacceptable especially since I purchased a brand new vehicle. More

by feta7

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

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April 03, 2024

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Employee Rating

Great service from Mike. Very attentive to the issues I was having with tire noise, came up with a solution and ordered the part to fix. Very attentive to the issues I was having with tire noise, came up with a solution and ordered the part to fix. More

by rhenry7

Recommend Dealer

Yes

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April 01, 2024

Dealership Rating

Employee Rating

I am very happy with my Pacifica. I loved her since I saw her.Thank you Cortesse! I loved her since I saw her.Thank you Cortesse! More

by marisel.colon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Dunkleberger, John R Cortese, Michelle Reed , Marc Anthony

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Apr 02, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your business and the 5 star review!

March 30, 2024

Dealership Rating

Employee Rating

Twice the price of other auto shops. They were able to reduce the cost slightly after I got a competitive quote. They did fix the engine noise, but the engine is still leaking fluid. They were able to reduce the cost slightly after I got a competitive quote. They did fix the engine noise, but the engine is still leaking fluid. More

by rochestersky

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Rob

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March 29, 2024

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Employee Rating

Quick service. Car repaired properly. I am pleased. Would recommend family and friends . Good job! Car repaired properly. I am pleased. Would recommend family and friends . Good job! More

by fsmith1199

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 01, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for your business and the great review!!

March 29, 2024

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Employee Rating

Great service. Great work! Never disappointed when I have my car worked on there. Always refer my friends and family to Cortese. Great work! Never disappointed when I have my car worked on there. Always refer my friends and family to Cortese. More

by camriola49

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Riola

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Apr 01, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review. We appreciate you!

March 25, 2024

Dealership Rating

Employee Rating

Took vehicle in on time and was done very quickly. Also, very friendly and discussed things that I will need in the future. Also, very friendly and discussed things that I will need in the future. More

by jhansen11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 28, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your business and look forward to working with you in the future!

March 23, 2024

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Employee Rating

Mike was very helpful and explained everything clearly so I could understand. He is great! I could understand. He is great! More

by mattmachew50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Riola, Chris Dunkleberger, Derek Bridges, Samantha Cortese, Jeff LaMartina, Anna Moretti, Mike Andreano, Bob Harmor, John R Cortese , Mike the mechanic was great!

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Mar 28, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Mike thanks for the great review. We appreciate your business.

March 19, 2024

Dealership Rating

Employee Rating

This people work here lie about the pricing and they hide a lot of fee and charges you later With big amounts They won’t tell you anything at first and at last bring your bills with big amount and fees a lot of fee and charges you later With big amounts They won’t tell you anything at first and at last bring your bills with big amount and fees More

by gangabista57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Chris Dunkleberger, Michelle Reed

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Mar 28, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, I attempted to reach you however due to no contact info or name I was unable to do so. I apologize that you feel this way, every customer matters here at Cortese and we are open to speak with you about your concern. Please feel free t reach out. Michelle @Cortese Customer Relations.

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