Garrett Oxnaes | Page 137

I was at the dealership with a friend, who was buying a new Mazda. From looking at the cars and features, and reviewing the prices, I decided I wanted a new Mazda too! Garrett worked hard to make the de new Mazda. From looking at the cars and features, and reviewing the prices, I decided I wanted a new Mazda too! Garrett worked hard to make the deal work (and it was closing time the night before a holiday). I had a specific budget and with some effort Garrett was able to make the deal work within my budget. I didn't feel pressured at all. And I love my new Mazda. I drove a BMW for two weeks, and the new Mazda 3 has the tight and smooth feel of the BMW (in my opinion anyway) but a bit smaller and with way better gas mileage. More

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Garrett was very professional and friendly during the entire transaction. I wasn't sure what model of car I wanted, and he did not pressure me into a Mazda. He definitely knew the features of the CX-5, entire transaction. I wasn't sure what model of car I wanted, and he did not pressure me into a Mazda. He definitely knew the features of the CX-5, and he was excited about them, not just going through the motions. I was also impressed that both he and Steve Wray in finance drive Mazdas. It's nice to know they believe in the product enough to buy it. Garrett worked very hard, including on his days off, to be sure I got the exact car I wanted with the features I wanted. He seemed genuinely concerned that I be happy with my purchase. Steve was very helpful as well without heavy pressure to buy all the add ons. He explained the options and let me decide what I thought would be best for me and my circumstances. Both Garrett and Steve were respectful of me and my time which I appreciated. I've bought a lot of cars in my life, and this was the best experience I've had overall. It is my first Mazda, but it is unlikely to be my last. More

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Went with Mom to look at a Mazda 3. We were helped by Garrett Oxnaes. He was friendly and was not pushy. I knew my mom would not deal with pushy sales people. We went to a test drive and Garrett showed Garrett Oxnaes. He was friendly and was not pushy. I knew my mom would not deal with pushy sales people. We went to a test drive and Garrett showed he knew the product and was able answer all our questions. I work in retail and know from experience that customer service is what makes the sale. Garrett has excellent customer service skills and we did not feel pressured. I knew when Mom went inside to Garrett had done his job. In fact somehow during the process, Garrett, working with Anthony was able to work it so that I got a car too! Now that's what I call a good sales associate. I will recommend Garrett and Mazda of Elk Grove to my friends. Thank Garrett. More

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I just want to say, if your looking for amazing customer service, go to Mazda of Elk Grove. I had the pleasure of working with Garette.. he was so extremely helpful with getting me the car of my dreams :] I service, go to Mazda of Elk Grove. I had the pleasure of working with Garette.. he was so extremely helpful with getting me the car of my dreams :] If your thinking about getting a new car, now is the time with all of the Presidents Day Sales that they are doing.. Thanks again Garette! More

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when my wife & I first got there we met Matt Heidrich who then showed us the nissan sentra. we then said that we would like to see the Mazda 3. Matt then took us over to see Garrett Oxnaes who then show who then showed us the nissan sentra. we then said that we would like to see the Mazda 3. Matt then took us over to see Garrett Oxnaes who then showed us the Mazda 3. both men were very helpful & professional. after we decided to buy the Mazda 3. we met with Dave Hidalgo for signing of the papers. agin very friendly & professional. More

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Before coming to mazda I wasn't sure exactly what car i wanted to purchase.Garrett was very helpful, knowledgeable and showed me all of my options. He was also very polite and never pushy. I never felt p i wanted to purchase.Garrett was very helpful, knowledgeable and showed me all of my options. He was also very polite and never pushy. I never felt pressured at all . He was very helpful with the purchase and explained everything to me in depth. I was very satisfied with my purchase and with the customer service i received not just from Garrett, but from the whole staff. I would highly recommend this dealership to friends and family. More

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Garrett was easy to work with and made every effort to get us the deal we were looking for. No stress, no pressure. Grant was quick and precise when going over the financial end and giving us our options. get us the deal we were looking for. No stress, no pressure. Grant was quick and precise when going over the financial end and giving us our options. Very friendly. Overall. the best car buying experience I have ever had. More

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Words can't express how I feel about the quality of service provided to me on my new car buying experience with Mazda of Elk Grove. From the second I placed a foot on to their lot I was greeted with sm service provided to me on my new car buying experience with Mazda of Elk Grove. From the second I placed a foot on to their lot I was greeted with smiles and a warm welcome from many which immediately eased my thoughts of the possible 'horrible" car buying experience. Garrett Oxnaes was absolutely fabulous. He listened to my interests, wants, and limits. He was not at all pushy. He was very knowledgeable and informative. He seemed to care about really making sure I got the best for my money, and that I was happy and satisfied with my purchase. He went so far as to help me use/set up some of the features included in my new car; AND he equally shared in my excitement at the out come of them. Grant Salge was an equal pleasure in the finance department making my completion of purchase thorough, fun, and quick. I will with out hesitation recommend Mazda of Elk Grove to my family and friends who may show interest in purchasing a car in the future. Thank You so much. #one satisfied customer# More

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The Sales Specialist Garrett Oxnaes was knowledgeable, understanding of my needs, worked within my budget and not pushy at all. I did not even feel like I was buying a car. He gave me a test drive. Expl understanding of my needs, worked within my budget and not pushy at all. I did not even feel like I was buying a car. He gave me a test drive. Explained the difference between models. Went through all the features in the car and even opened up the owners manual. That is how well he made my experience. My purchase from start to end was about two hours. WOW how fabulous is that!! More

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Service was excellent from begining to end. Garrett handled all of our needs without being too aggressive. We got an excellent product at a good price and will recommend Mazda of Elk Grove without rese handled all of our needs without being too aggressive. We got an excellent product at a good price and will recommend Mazda of Elk Grove without reservations to friends and family More

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