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Garrett Lough
Garrett Lough at Barry Sanders Supercenter
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Garrett Lough | Page 4

Service Advisor

Barry Sanders Supercenter

4120 West 6th Avenue
Stillwater, OK 74074

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4.5
44 Reviews
4.5

44 Reviews

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44 Reviews of Garrett Lough

October 10, 2023

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Employee Rating

Garrett provided all the information I could ever need about the service performed on my vehicle. He even restocked the water bottles in the waiting room when he noticed that none were available. I would More

by LLOUGH
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Recommend Dealer
Yes
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Oct 12, 2023

Barry Sanders Supercenter responded

Thank you, LLOUGH! We're delighted to hear that Garrett went above and beyond to provide you with comprehensive information and even took care of the waiting room amenities. We truly appreciate your recommendation and are here to assist anytime you need us. Your satisfaction is our top priority!

October 02, 2023

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My lifetime warrant would not cover something that you all caused and the guy said I had rats that ate my wiring harness xxxxxxxx it was shorted out because you guys did not plug it in all the way when u More

by R2DR
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Recommend Dealer
No

Other Employees Tagged: Todd Clark, Michael Ingram , Angie Enloe

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Oct 06, 2023

Barry Sanders Supercenter responded

R2DR, thank you for taking a moment to share your experience. Our responsibility is to communicate any observations we make, particularly when we detect damage resulting from external factors like rodent interference. In such cases, our primary role is to inform our customers of our findings. We suggest addressing the most apparent problem initially and then reassessing the situation. Additionally, we do not have any records indicating that your engine has been replaced in our service department.

October 01, 2023

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The service center got me right in. Garrett and staff stayed with the issue with my van until the problem was solved. Thanks for not giving up. More

by JSTE833275
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Recommend Dealer
Yes
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Oct 05, 2023

Barry Sanders Supercenter responded

Thank you, JSTE833275! We're glad to hear that our service center, with Garrett and the staff, was able to promptly address the issue with your van and persist until it was resolved. Your satisfaction is important to us, and we're here to provide the assistance you need. We appreciate your business and look forward to your next visit.

September 27, 2023

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My car when returned to me had more problems with it than when I dropped it off. Not a trustworthy place to take your car. More

by MATT.MORELAND22
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Recommend Dealer
No

Other Employees Tagged: Todd Clark, Michael Ingram

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Oct 05, 2023

Barry Sanders Supercenter responded

Matt, we are sorry to hear that you had some issues with your vehicle. We strive to make sure all customers are taken care of before they leave our lot. Please give us a call at 405-742-6000 and we can figure out a way to rectify this. Thank you.

September 26, 2023

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The dealership is in an excellent location, and is very easy to travel to. Thank you for servicing my Santa Fe Sport! More

by amfinacial
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Recommend Dealer
Yes

Other Employees Tagged: The cashier explained the charges well. She was very pleasant!

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Sep 28, 2023

Barry Sanders Supercenter responded

Thank you, amfinacial! We're glad to hear that our dealership's location is convenient for you, and we appreciate your trust in servicing your Santa Fe Sport with us. If you ever need further assistance or have any more automotive needs, please feel free to reach out. We're here to help, and your satisfaction is important to us!

September 12, 2023

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comfortable atmosphere. Friendly receptionest. Clean bathroom. Questions were answered. Car was left clean and neat. More

by tranthamellen
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Recommend Dealer
Yes

Other Employees Tagged: Todd Clark

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Sep 14, 2023

Barry Sanders Supercenter responded

Thank you for sharing your experience, tranthamellen! We're pleased to hear that you found our atmosphere comfortable, our staff friendly, and our facilities clean. It's important to us that your questions were answered and your car was well taken care of. If you ever need assistance again, please don't hesitate to reach out.

August 26, 2023

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All the stuff were pretty helpful, nice and friendly, I was so impressed how fast they were done with my car. More

by ALISHY7
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Recommend Dealer
Yes

Other Employees Tagged: Todd Clark, Michael Ingram

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Aug 28, 2023

Barry Sanders Supercenter responded

Thank you for sharing your positive experience, Alsihy7. We are pleased to hear that our team was helpful, friendly and efficient in servicing your car. We appreciate your business and look forward to your next visit!

August 23, 2023

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The Service Manager Michael was great. I appreciate the service this DEALERSHIP PROVIDED. Excellent customer service More

by CHERYLTAYLOR260
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Recommend Dealer
Yes

Other Employees Tagged: Todd Clark, Michael Ingram

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Aug 24, 2023

Barry Sanders Supercenter responded

Thank you for your feedback, Cheryl! We're glad to know that Michael and our Barry Sanders Supercenter team provided you with excellent customer service. Your satisfaction is our priority.

July 16, 2023

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Efficient and great environment. I was expecting to spend 5 hrs there. They got it done I 3 hours. More

by gabriel_tamez
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Recommend Dealer
Yes

Other Employees Tagged: Todd Clark, Michael Ingram

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Jul 21, 2023

Barry Sanders Supercenter responded

We pride ourselves on being efficient, Gabriel! Thank you for sharing your experience. If we can be of further assistance, please let us know.

July 14, 2023

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Great products. Great service. What more could you ask for? Very pleasant experience every time we go. More

by hattieparkscarney
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Recommend Dealer
Yes

Other Employees Tagged: Todd Clark, Michael Ingram

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Jul 21, 2023

Barry Sanders Supercenter responded

Hattie, our service team is delighted you had a 5-star experience. If we can be of further assistance, please let us know. Thank you!

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