Gaetano Pagliano | Page 37

The service was excellent. Guy was amazing and very patient with me as I have a triple A personality. He is a huge asset to your organization. patient with me as I have a triple A personality. He is a huge asset to your organization. More

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Was in the market to purchase an new truck....and Guy turned out to the most knowledgeable sales guy on the subject. Talked about the competition and respected his honesty...did my own research and he wa turned out to the most knowledgeable sales guy on the subject. Talked about the competition and respected his honesty...did my own research and he was spot on with his opinions. Bought a Tundra and not for a second had buyers remorse...a good deal will leave you feeling that way!!! Guy was awesome so when my wife wanted a new car 2 months later.... back to Hartford Toyota Superstore and Guy and out with a new Avalon!!! They also do all our service on the cars and can't think of anything but good things to say about the way they service and treat the customer. Need a Toyota see this dealer and do business with Guy!!! More

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I purchased a 2012 Toyota Camry last month from Hartford Toyota. I first spoke to Mike the Internet Manager. Went I went in for my appointment Mike set me up to work with Guy P. I thought both Mike and Toyota. I first spoke to Mike the Internet Manager. Went I went in for my appointment Mike set me up to work with Guy P. I thought both Mike and Guy to be VERY PROFESSIONAL. They answered all my questions and got me in the car that I wanted. I would recommend Hartford Toyota to anyone. Thank you for a wonderful experience. Sue More

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I originally went to this dealer looking for a used Toyota Corolla but couldn't find anything that was decently priced that had low miles. My boyfriend had previously purchased two cars from Guy and s Toyota Corolla but couldn't find anything that was decently priced that had low miles. My boyfriend had previously purchased two cars from Guy and said he was great to work with, so we dealt solely with him. He said he didn't have anything used but could get me into a new Corolla with everything I wanted for less than a used car would be, and he was right. The car had everything I was looking for and for the right price. Guy was efficient and paid attention to detail, he noticed something so small as my birthday which triggered him asking me if I was a recent college graduate which helped save me money and I couldn't thank him enough. Guy was very helpful with the whole paperwork process, everything was done when we got there, just had to sign the papers. Due to the hurricane, the delivery was pushed back a few days but everyone at Hartford Toyota made it quick and painless to leave in my new car the same day! I would suggest this dealer to anyone and especially recommend Guy! More

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After purchasing our Toyota Tundra back in October 2011, we needed to trade in my Eldorado which was starting to cost lots of money to maintain. Toyota has always had a great reputation for longevity on th we needed to trade in my Eldorado which was starting to cost lots of money to maintain. Toyota has always had a great reputation for longevity on their vehicles so we decided to look at the sedans that Toyota offered. I had looked at many other types of vehicles but again came back to Toyota for their reputation. In January I called Guy again and advised him of exactly what I was looking for, a 2011 New Toyota Avalon, but not sure if I wanted to purchase or lease. Guy stepped up to the plate again and explained things very easily, gave me pros and cons to both options, answered all my questions, was very professional and courteous. Again Guy won our business. We decided to lease, he got the exact vehicle I wanted within a couple of days and we sealed the deal. Eduardo Calderon had the paperwork ready to go when I got to the dealership, Guy walked me through the entire vehicle and navigation system and off I went. A few days later I noticed that my tire pressure light wouldn’t go out. Now it hasn’t been that cold in January but I figured it was just a pretty sensitive light. I drove down to the dealership to check my tire pressure, which was fine. Doug Beaulieu and the service team bend over backwards to figure out what the issue was. Ended up being a bent pin in the sensor. The service department is always accommodating on both my Avalon and the Tundra. We are very pleased with the Sales support and Service support. I definitely recommend Guy Pagliano at Hartford Toyota for your next vehicle purchase. More

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My husband and I were searching for a Truck after owning one for 22 years. My husband had done quite a bit of research online so we were pretty savvy knowing the makes and models available. We were not s one for 22 years. My husband had done quite a bit of research online so we were pretty savvy knowing the makes and models available. We were not sure exactly what make but started at Hartford Toyota being interested in the Tundra. We were very fortunate to meet Guy Pagliano, our sales representative. He took the time to tell us about the Tundra and other make trucks and why the Tundra was superior. He validated what we knew and he was extremely knowledgeable. My husband and I left to go to other dealers in the area to do our due diligence. We went to a couple other dealers and determined that the Tundra was for us. Hartford Toyota didn’t have the color or style we wanted so we knew they’d have to do their homework to get us a truck. I called back a couple days later and Guy was unavailable due to an accident. I then spoke with the Sales Manager, Bill Filiault advised him of the situation and that we wanted a specific model/style and the reason we were buying from Hartford Toyota was because of “Guy”. Bill started the search for what we were looking for but then, of course, as a sales manager he had to hand this over to Rich McAllister Jr, Internet Sales. Rich and I worked together and he found a couple of vehicles that we could pick from out of state. We decided on one from New Jersey and Rich was able to seal the deal with the them. We went in that day to give our deposit and Guy was back on board and helped us through the rest of the sale. When the vehicle arrived at Hartford, my husband and I went to pick it up and sign all the paperwork. Guy took the time to walk us through the entire vehicle from top to bottom so we knew how everything worked. We are very pleased with the teamwork of this dealership and would highly recommend them. More

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