Gabe Naylor
Gabe Naylor at Toyota of Des Moines

Gabe Naylor

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
330 Reviews
4.7

330 Reviews

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330 Reviews of Gabe Naylor

September 15, 2025

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Employee Rating

Took me without a n appointment; did a good and thorough 25000 mile service; had a great video overview of the service plus a brief checklist of what was done and what needs attending to in the future. More

by Screen name
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Recommend Dealer
Yes

September 14, 2025

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Professional and courteous staff. The repairs and service were well explained to us. Clean center. More

by cjanasko
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Recommend Dealer
Yes

September 12, 2025

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I get great service from Toyota of Des Moines. They are very knowledgeable, friendly, and helpful. When I am in there for service they always keep me informed about what they are doing. I am compl More

by JMC2856
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Recommend Dealer
Yes

September 10, 2025

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Always happy to work with Toyota of Des Moines. Great customer service from the sales staff, service staff and answering service. More

by ralverio
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Recommend Dealer
Yes

September 09, 2025

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It was excellent having you guys And such a fantastic job you people thank gou More

by arajthulung
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Recommend Dealer
Yes

September 09, 2025

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The guys did their job quickly and fast! They did a job and we are happy with that More

by hsuljanovic
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Recommend Dealer
Yes

September 07, 2025

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I appreciate the early Am appointment, short wait time, good coffee bar and easy to understand explanation of services rendered. Thank you More

by Susan dunlap
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Recommend Dealer
Yes

September 07, 2025

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I love the pickup and delivery service. This makes it much more convenient to stay on a maintenance schedule. More

by sandman3198
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Recommend Dealer
Yes

September 06, 2025

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Changed oil, forgot to tighten underbody protection plates and one was rattling all the way home. More

by Dwiemers
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Recommend Dealer
No
Sep 08, 2025

Toyota of Des Moines responded

Hi Dwiemers, We apologize for the issues with your protection plate after service. Please reach out to our assistant service manager Brock Grim at 515-333-4766 to discuss this further.

September 04, 2025

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Staff were friendly, helpful and professional. Dealership was clean. Waiting area was very clean and comfortable. More

by DEETC2012
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Recommend Dealer
Yes

Other Employees Tagged: Jose Jimenez, Brock Grim

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