GIOVONNA MONTALVO
GIOVONNA MONTALVO at Bill Jacobs BMW

GIOVONNA MONTALVO

BMW Client Advisor

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
41 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

4 yrs, 9 mos

5.0

41 Reviews

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41 Reviews of GIOVONNA MONTALVO

March 20, 2026

Dealership Rating
Employee Rating

Excellent service all around. We are repeat customers. Do not hesitate to buy here! Wonderful! More

by vickielynn1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joshua Schneider

Mar 24, 2026

Bill Jacobs BMW responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 09, 2026

Dealership Rating
Employee Rating

Really smooth process all around. I had to quickly replace my wife’s car and I was able to negotiate a very fair price in a very timely manner. Josh was great. More

by dylan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Schneider

Feb 13, 2026

Bill Jacobs BMW responded

Hi Dylan, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Feb 13, 2026

Bill Jacobs BMW responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 25, 2025

Dealership Rating
Employee Rating

Russ was simply terrific - highly recommend him and the dealership. Did a number of little things to make the process seamless. More

by Stephen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russ Millard

April 16, 2025

Dealership Rating
Employee Rating

Very profession. Paid attention to all the details. The client advisor i worked with was able to adapt to my vision of what i was looking to accomplish. More

by Wilman59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 13, 2025

Dealership Rating
Employee Rating

I had an amazing experience purchasing my new BMW X5 50e from Bill Jacobs, and I can’t thank Giovanna, Shaun, and the entire team enough for their exceptional service. As an out-of-state customer, I was ini More

by Sharma_Harsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 18, 2024

Dealership Rating
Employee Rating

The team at this dealership provided exceptional service from start to finish. They were professional, attentive, and made the entire process seamless. Their attention to detail and commitment to customer s More

by iura.dascalescu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 10, 2024

Dealership Rating
Employee Rating

Giovonna provided an exceptionally smooth and excellent sales experience that truly stood out. From the very beginning, Giovonna demonstrated a high level of professionalism and attentiveness, ensuring tha More

by ESAMMS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jared

December 06, 2024

Dealership Rating
Employee Rating

Bought two new cars from Bill Jacobs. Highly recommend working with salesperson Giovanna and sales manager Kelly. Whenever issues came up during our negotiation, they found ways to make i More

by Costco auto program buyer
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Donku

November 25, 2024

Dealership Rating
Employee Rating

Very kind people they make you feel at home and always go the extra mile More

by jslaten13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly and finance

November 11, 2024

Dealership Rating
Employee Rating

Giovanna made the purchase process a breeze. Although a recall caused a delay she kept me updated. Would recommend. More

by r_lovelace
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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