Fred Williams | Page 49

Couldn't have been better If I had known how this was going to turn out, I would have done it sooner. Fred Williams listened. He answered all my questions with evident knowledg If I had known how this was going to turn out, I would have done it sooner. Fred Williams listened. He answered all my questions with evident knowledge of the cars and proof he was paying attention to what I was looking for. He was friendly, professional and patient every step of the way. He made it pleasant and easy to buy the car. I look forward to recommending him whenever I get the chance. More

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Awesome Long Distance Service Work with Jose Del Solar and Fred Williams. They are patient and will work with you over the phone, in person, or email. It was great being able to Work with Jose Del Solar and Fred Williams. They are patient and will work with you over the phone, in person, or email. It was great being able to get the exact car I wanted even though i live over 1000 miles away. More

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awesome experience I came to Longo Toyota because of a referral from my cousin. I met with Fred Wiliams and was immediately greeted with a smile. I had spoken to Fred I came to Longo Toyota because of a referral from my cousin. I met with Fred Wiliams and was immediately greeted with a smile. I had spoken to Fred on the phone prior to this meeting, and he remembered what exactly I was looking for. at the end of the day i walked out with a used truck that was exactly what I was looking for! Thank you Fred for taking care of me and getting me into a new (for me) Tacoma! More

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Papa fred what can i say the best out there he would get u a great deal!!! His a professional knows his stuff and back up with a great crew funny pleasant people they will make u feel right at home. u a great deal!!! His a professional knows his stuff and back up with a great crew funny pleasant people they will make u feel right at home. More

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I am writing this review to compliment Fred Williams and Godwin Hui at Longo Toyota in El Monte. I normally hate the car buying experience, but last week I had what had to be one of the best experiences in Godwin Hui at Longo Toyota in El Monte. I normally hate the car buying experience, but last week I had what had to be one of the best experiences in my 60+ years. We live in San Diego which is over 100 miles from Longo, but my wife and I had a specific used car in mind and finally found one that we thought was what we were looking for at Longo. I called the dealership and was connected to Fred. I asked if the vehicle was still available as I did not want to drive that distance for nothing. Fred said that it was but someone was taking a test drive at that moment, and that he would call me to let me know the outcome. He called me a short time later and said that the other folks had not taken the car and it was available. I told him I would be in later that day but if it moved in the mean time please call me. We finally got there a few hours later and after I parked we spotted car we were after and started to look it over. I then called his number and he came right out. Let me say that Longo's other sales people made a good impression since no sales person came charging over to pressure us while we were looking at the vehicle. Fred showed us the car and we took a test drive. We showed him the vehicle we intended to trade in, then we went inside to discuss the sale. What impressed us most was the "no pressure" meeting, we discussed the car price and came to an agreement. He never had to "go discuss it with the manager". Then, what I thought would be a negative (the trade in price), turned out to be another positive. The used car appraiser's initial offer was lower than we expected. I showed Fred the KBB listing for our car and he went back to the appraiser and negotiated for an acceptable price. He also gave my wife and I plenty of "alone time" to talk between ourselves. Again, never any pressure, which in my experience was a car-buying first! Then it was off to the finance dept where we met Godwin Hui. Godwin went to great lengths to make the finance process as painless as possible. In our haste to leave San Diego we forgot to bring the title for our trade, so Godwin hooked us up to be able to take the car that day, and send the title back to them rather than having to drive back up from San Diego. After getting home I found a few issues I needed to discuss with Fred and Godwin, and they were just as nice and helpful after the sale as during the transaction. If we decide to buy another Toyota, we will be back at Longo More

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Hi Fred, Once again thank you for giving us the Hi Fred, Once again thank you for giving us the highest level of great customer service I have ever witnessed in your industry. My Son has walked Hi Fred, Once again thank you for giving us the highest level of great customer service I have ever witnessed in your industry. My Son has walked away from his first automobile purchase at Longo Toyota and his experience could not have been better thanks to and every member of your management staff. Please share this email with your extraordinary team. They treated us better than family! :) All the best in 2014, G. Martinez Upland, Ca More

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Fred Williams is a 5 STAR professional he is absolutely great. He is a sincere, knowledgeable, a great listener with excellent follow through so ask for Fred! great. He is a sincere, knowledgeable, a great listener with excellent follow through so ask for Fred! More

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Very accommodating, friendly, personable, and knowledgable. Fred went out of his way , above and beyond, to satisfy our extra needs. Purely great service. Nothing less knowledgable. Fred went out of his way , above and beyond, to satisfy our extra needs. Purely great service. Nothing less More

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Longo understands what customers need and want, friendliness, honesty, efficiency, and the many extra special touches in their guest lounge. Fred was an excellent salesman and never worried about t friendliness, honesty, efficiency, and the many extra special touches in their guest lounge. Fred was an excellent salesman and never worried about the commission. He even drove the car to my house on a Saturday morning because I had no way of getting there. I drove him back and bought the car immediately. He was always honest and cheerful, and even shared the commission with a fellow co-worker who wasn't event there that day, but had taken our phone call the night before. That kind of respect and consideration is difficult to find in the car business. Paul is a very pleasant service tech and I get the impression that he will be working with me on ensuring that my car is safe and well cared for for some time to come. Everyone at Longo appears happy to be working here and they treat their guests with respect. I got an excellent deal and the prices for service are totally reasonable. The accommodations while you are waiting for service are wonderful and well thought out, especially for a busy working mother. Thanks for being what you say you are... a place that takes care of its customers. More

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Always a pleasure going to Longo. The service department is wonderful. They always have my car done when they say the will. They come to me if there is a problem or more work is needed. Nothing is done wi is wonderful. They always have my car done when they say the will. They come to me if there is a problem or more work is needed. Nothing is done without my knowledgement. The waiting area is clean and as well as the restrooms. More

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