Fred Romsey | Page 21

Consistently excellent! Fred R. knows us and our cars very well and anticipates our needs and those of our cars. Cars are clean and done on time. very well and anticipates our needs and those of our cars. Cars are clean and done on time. More

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We have been customers of this dealership for 20 years. Frederick Romsey is the best service representative we have ever had! He was extremely attentive to our service needs making sure no detail was misse Frederick Romsey is the best service representative we have ever had! He was extremely attentive to our service needs making sure no detail was missed. We have two cars serviced here so it is very important that we have confidence in the quality of the work as well. Mercedes Benz of Natick gets the job done for us! More

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Friendly and courteous, excellent intake and follow up. Great service dept all around. And Front Desk receptionist at main entrance awesome! I think her name is Sharon. Great service dept all around. And Front Desk receptionist at main entrance awesome! I think her name is Sharon. More

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I get excellent service from Fred Romsey, my service representative. He is the best...always professional, courteous, friendly and very knowledgeable. He has been an employee there for a long time. representative. He is the best...always professional, courteous, friendly and very knowledgeable. He has been an employee there for a long time. More

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Great service, friendly people, good customer communications. Our family has a long term relationship with this dealership and have never been disappointed. Carefully set up COVID-19 procedures. communications. Our family has a long term relationship with this dealership and have never been disappointed. Carefully set up COVID-19 procedures. More

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Mercedes Benz of Natick and my Advisor Fred Romsey did Mercedes Benz of Natick and my Advisor Fred Romsey did an amazing work servicing my car . Thank you for a well done service . Randa Z. Mercedes Benz of Natick and my Advisor Fred Romsey did an amazing work servicing my car . Thank you for a well done service . Randa Z. More

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An extremely positive experience from start to finish....BH I had been told that Charles Scrymgeour was the best, and he did not disappoint. A repeat MB owner, I tested the waters with other brands/dealers. Th I had been told that Charles Scrymgeour was the best, and he did not disappoint. A repeat MB owner, I tested the waters with other brands/dealers. Think he knew exactly what was going to be right car for me when all was said and done, but he was patient, knowledgeable and above all very professional until the decision was made. A true gentlemen in so many ways-I am back to where I started and am extremely happy to have been so ably assisted by Charles and the others on his team. Highly recommend! More

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There service was exemplary ,gave me a loaner to use while my car was being serviced.I also liked their report concerning the status of my car while my car was being serviced.I also liked their report concerning the status of my car More

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Service/check I have been going to this dealership for many, many years. The service is outstanding which always brings me back there when purchasing a new car. I have been going to this dealership for many, many years. The service is outstanding which always brings me back there when purchasing a new car. More

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Mercedes service department of Natick did a wonderful job . Always the best service . I look forward to see my advisor who’s always one step ahead to make the service experience easy and fast . Thankful f . Always the best service . I look forward to see my advisor who’s always one step ahead to make the service experience easy and fast . Thankful for his commitment and excellence . More

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