Frankie Pena
Frankie Pena at Larry H. Miller Chrysler Jeep Dodge Ram Surprise
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Frankie Pena | Page 2

Finance Manager

Larry H. Miller Chrysler Jeep Dodge Ram Surprise

13165 N Autoshow Ave
Surprise, AZ 85388

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4.6
53 Reviews

Just an average guy from the great state of Arizona. My goal is to make the car buying experience fun, and simple. The idea is to make sure you leave in that car your most excited about.

Dealership Experience

7 yrs, 3 mos

Industry Experience

7 yrs, 10 mos

Specialties & Trainings

Product Knowledge

4.6

53 Reviews

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53 Reviews of Frankie Pena

March 01, 2024

Dealership Rating
Employee Rating

1st time to a Larry H. Miller dealer. Our interactions with everyone we meet there during our car purchase was very friendly, polite and professional. Blake, Tyler and Fr More

by ptdietz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Goodloe

February 29, 2024

Dealership Rating
Employee Rating

Worked with Jesse Alvarez and purchased a vehicle. Very professional and easy to work with More

by grg22
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

February 23, 2024

Dealership Rating
Employee Rating

They are inept and failed to correctly fill out paperwork, failed to get license, and had to repeatedly go back to have errors fixed. Will never do business with them again. More

by caroltempleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 15, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Jesus Garate, General Manager, (623) 537-5000

February 22, 2024

Dealership Rating
Employee Rating

Excellent customer service, employees are very welcoming and professional they answered all questions and make you feel valued. More

by Tanhia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Balderrama

February 08, 2024

Dealership Rating
Employee Rating

My experience was pretty great. Any issues or questions were solved immediately by their team. More

by spiritlived
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kaeland "KT" Thomas, TJ Stream , James

February 02, 2024

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Employee Rating

I just purchased a new Renegade. The customer service was excellent! Michael and Blake were very knowledgeable and helpful. More

by mplouffe2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Goodloe, Michael Ramos

January 26, 2024

Dealership Rating
Employee Rating

Both sales person and supervisor both went well out of their way to please us. Fantastic and honest sales. Their customer service is what moved us to choosing our vehicle over a competitor. Love the h More

by stsmith5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Rohde, Jordan Robinson

January 26, 2024

Dealership Rating
Employee Rating

What makes a dealership great are its employees. We found our salesman to be exceptional. Ahmad did a great job of handling our transaction and we will return to LMD in Surprise to purchase our next More

by Mark
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Moosman , Ahmad Ghattas

January 24, 2024

Dealership Rating
Employee Rating

Josh and Frankie did an amazing job getting me the car I wanted with a payment I was comfortable with, thank you!! More

by angelinagentle
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua “SuperMan” Reeves

January 22, 2024

Dealership Rating
Employee Rating

Great service by Edgar he really sat down & listen to our needs I felt comfortable working with Larry Miller in surprise More

by Bigronphx88
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Bustillos

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