Frankie Howell
Frankie Howell at Southern Team Nissan of New River Valley

Frankie Howell

Parts Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

Contact Me
4.8
46 Reviews

Dealership Experience

26 yrs, 6 mos

Industry Experience

26 yrs, 6 mos

Languages Spoken

English English

4.8

46 Reviews

Write a Review

46 Reviews of Frankie Howell

September 25, 2025

Dealership Rating
Employee Rating

Have been going to southern team Nissan for years have always taken care of my vehicles More

by TTSIMP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

September 18, 2025

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The agents at the NRV Southern Team Nissan Made it easy for me to get what I wanted for my car. They were very friendly and smiling!! More

by Abdullah
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Recommend Dealer
Yes

September 03, 2025

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Prompt , polite, and professional service. It says I have to write 15 words. And that’s all More

by Lee
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Recommend Dealer
Yes

Other Employees Tagged: Kayla Lambert, Ben Tatum

July 30, 2025

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Great service. This our 4th vehicle purchased there. We will return here overtime. 100% awesome More

by eli.isaac.rr
Service Price Transparency
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Recommend Dealer
Yes

July 30, 2025

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Everyone is so nice and helpful when we visit our Southern team Nissan. They are courteous as they listen to our needs and do their best to accommodate us even if we don't have an appointment. More

by murmree
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Casey Jones, Brandon Brusseau, Kayla Lambert , John was also very helpful.

July 29, 2025

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Fourth vehicle we have bought off of Kevin and the team. Awesome. 100% the best!!! More

by eli.isaac.rr
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Thompson

July 07, 2025

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Employee Rating

Very bad. Do not fix my car and take whole week without reaching back to me. It is very unprofessional. More

by taohe
Service Price Transparency
Service Communication
Recommend Dealer
No
Jul 07, 2025

Southern Team Nissan of New River Valley responded

Please reach out to me directly. I would Like to hear what happened. Sincerely, Jim Nardo GM (540)382-2904

Jul 10, 2025

Southern Team Nissan of New River Valley responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVNRV@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 27, 2025

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Southern Team provides outstanding service and an excellent selection of quality vehicles, making this customer feel valued and confident in her purchase. More

by lisadinkle
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

May 04, 2025

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Very professional, friendly and helpful, they help make sure your car is serviced well and ready for the road! More

by Dburris345
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau, Kayla Lambert , Mike Handy

April 27, 2025

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Had truck serviced, drive 70 miles and right rear wheel fell off. Luckily I was going very slow or me and my wife could have died. Going back to dealer Monday to discuss this major screw up More

by RONCAMPBELL
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Recommend Dealer
No

Other Employees Tagged: David Dillion, Preston Hedge , Mike Handy

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