Frankie Howell
Frankie Howell at Southern Team Nissan of New River Valley

Frankie Howell | Page 5

Parts Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

Contact Me
4.8
52 Reviews

Dealership Experience

26 yrs, 11 mos

Industry Experience

26 yrs, 11 mos

Languages Spoken

English English

4.8

52 Reviews

Write a Review

52 Reviews of Frankie Howell

April 30, 2024

Dealership Rating
Employee Rating

Great place to buy a vehicle They were very friendly and helpful every way Great people to work with More

by jwhendricks67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Dillion, Preston Hedge, Jim Nardo , Mike Fox, Mike Handy, Shawn Taylor, Chris Varner

May 01, 2024

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 28, 2024

Dealership Rating
Employee Rating

Nice people, easy to deal with. I got a fair deal, fully loaded pro 4x with engine, oil changes, inspection, covered for life!! Not bad, if you ask me. More

by Timmy.chinault
Recommend Dealer
Yes

Other Employees Tagged: David Dillion, Preston Hedge, Jim Nardo, Casey Jones , Mike Fox, Mike Handy, Shawn Taylor, Chris Varner

May 01, 2024

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 26, 2024

Dealership Rating
Employee Rating

This is a great dealership that I have used for many years. Service is excellent and they always listen to the customer and solve any problems. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge , Mike Fox, Mike Handy, Chris Varner, Raymond Bittinger

May 01, 2024

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 24, 2024

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Employee Rating

I had a family emergency and had to go out of town, they worked me in without an appointment during a busy week. They always do a great job. More

by VICKIEJEAN.MCKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge , Mike Fox, Mike Handy, Chris Varner

Apr 25, 2024

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 16, 2024

Dealership Rating
Employee Rating

Very knowledgeable, friendly, and makes sure all of my needs are met. Outstanding customer service!! I always specifically ask for Mike when I call to make an appointment. More

by A_ANDERSON179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge , Mike Fox, Mike Handy, Shawn Taylor, Raymond Bittinger

Apr 18, 2024

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Apr 16, 2024

A_ANDERSON179 responded

I have been using this dealership for many years, since back in the New River Nissan days. It is the only place I go to purchase and service my Nissan’s. I wouldn’t think of going anywhere else. Great customer service! Service department is second to none. Fabulous staff!!

April 13, 2024

Dealership Rating
Employee Rating

Always satisfied with our service and the staff has a great personality. Always a pleasure to return. More

by GRAVLEYJ2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge , Mike Fox, Mike Handy, Chris Varner

Apr 16, 2024

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 12, 2024

Dealership Rating
Employee Rating

Great people make great service,but turnover with technicians is a problem. I've not used the sales department. More

by HARLEYPAPAW6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge , Mike Fox, Mike Handy, Chris Varner

Apr 16, 2024

Southern Team Nissan of New River Valley responded

We appreciate your feedback and are eager to better your return experience.

April 12, 2024

Dealership Rating
Employee Rating

Quick assistance, knowledgeable technicians who explained to me exactly why I needed what I needed, and even showed me what was the issue. Mike was very kind and patient with me. More

by Luckotheirish10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Handy

Apr 16, 2024

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 09, 2024

Dealership Rating
Employee Rating

Clean, professional, knowledgeable, a great bunch to deal with. That's why I've been purchasing vehicles from them for the past 15 years. More

by COBYFIZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Jim Nardo , Mike Fox, Mike Handy, Chris Varner

Apr 10, 2024

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 11, 2024

Dealership Rating
Employee Rating

Always helpful, knowledgeable. Honest & easy to work with. Only person/place I will trust with my car. More

by Passion8hoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Jim Nardo , Mike Fox, Mike Handy, Chris Varner

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