Frank Steffen JR
Porsche Global Certified Brand Ambassador
Porsche North Olmsted
28400 Lorain Rd
North Olmsted, OH 44070
Dealership Experience
3 yrs, 5 mos
Industry Experience
3 yrs, 5 mos
Specialties & Trainings
Porsche Global Certified Brand Ambassador
Languages Spoken
German
Employee Video
72 Reviews
Write a Review72 Reviews of Frank Steffen JR
April 27, 2024
Without a doubt, this was my best car – buying experience in over 30 years. I purchased a 2023 GT4 this week. Q, Frank Jr., and the rest of the staff were exemplary. This was the first time that I had dealt in over 30 years. I purchased a 2023 GT4 this week. Q, Frank Jr., and the rest of the staff were exemplary. This was the first time that I had dealt with Porsche North Olmsted; I live about three hours away. We negotiated the entire transaction via mobile phone and text. I mentioned to Q that I wanted to add a Cargraphics valve control unit. He offered to have it installed so that it would be ready when I picked up the car. Q was involved throughout the entire process, sending me photos and updates; he definitely is a sports car enthusiast. Given the limited supply of GT4’s, I was very pleased with the purchase price and the trade-in allowance for my Cayman GTS. I was treated with the utmost respect and professionalism. They made me feel like a long-term customer and close friend. I highly recommend Porsche North Olmsted. More
Other Employees Tagged: Qasim Shirazi , Thomas Hecht
February 01, 2024
The service was impeccable. Frank Steffen Jr is extremely talented and knowledgeable, and a wonderful gentleman. He provided great guidance and knowledge with my 911 order. His Frank Steffen Jr is extremely talented and knowledgeable, and a wonderful gentleman. He provided great guidance and knowledge with my 911 order. His follow up at every stage of the order and delivery process was very impressive. I highly recommend him and Porsche North Olmsted. More
Other Employees Tagged: Tom Mullin and Hussain ?
February 01, 2024
This is our third car we purchase from Frank and porsche north olmstead. Super quick and eazy process amazing customer service as always. Looking forwRd for a lot more purchases in the near future. north olmstead. Super quick and eazy process amazing customer service as always. Looking forwRd for a lot more purchases in the near future. More
January 31, 2024
We had a great first experience at Porsche of No Olmsted and our salesman was Frank Jr. He was very knowledgeable, helpful and professional when we bought our Macan. I would highly recommend this dealershi and our salesman was Frank Jr. He was very knowledgeable, helpful and professional when we bought our Macan. I would highly recommend this dealership. It was great working with Frank Jr. More
December 16, 2023
Excellent experience ,they surpassed all my expectations, truly the finest Porsche dealer I've ever dealt with. Frank Steffen, the General Manager, is not only professional but one of the nicest individuals. truly the finest Porsche dealer I've ever dealt with. Frank Steffen, the General Manager, is not only professional but one of the nicest individuals. More
Other Employees Tagged: Frank Steffen, Maggie Keating, Qasim Shirazi, Jeremy Owen, Esam Ratrout, Nicholas Bernard , Thomas Hecht
December 15, 2023
Love working with all the employees at the dealership. Frank Sr. and Frank Jr. Are awesome. Frank Sr. and Frank Jr. Are awesome. More
Other Employees Tagged: Matt Youssef, Frank Steffen, Maggie Keating, Qasim Shirazi, Nicholas Bernard
December 15, 2023
I had an exceptional experience at Porsche North Olmsted, thanks to Frank Steffen and his team. Their professionalism and attention to detail were evident in every step of acquiring my Targa. From the seamle thanks to Frank Steffen and his team. Their professionalism and attention to detail were evident in every step of acquiring my Targa. From the seamless trade-in of my previous Porsche to the personalized involvement in the build spec sheet, they made the process incredibly special. Their empathy and understanding, especially during the trade-in, were comforting. The team’s effort to pick up my car from out-of-state further highlighted their commitment to customer service. Throughout, the communication was clear and constant, making me feel valued and well-informed. This dealership isn’t just about selling cars; it’s about building lasting relationships. Even from out of state, Porsche North Olmsted is now my go-to dealership. In short, for anyone seeking a dealership that combines professionalism with a personal touch, Porsche North Olmsted is the place to go. More
Other Employees Tagged: Frank Steffen
December 15, 2023
Porsche North Olmsted surpassed all my expectations, truly the finest Porsche dealer I've ever dealt with. Frank Steffen, the General Manager, is not only professional but one of the nicest individuals. truly the finest Porsche dealer I've ever dealt with. Frank Steffen, the General Manager, is not only professional but one of the nicest individuals. Their service is unparalleled, ensuring they took the best care of me. I highly recommend this dealership for an exceptional and satisfying Porsche experience. More
Other Employees Tagged: Frank Steffen, Maggie Keating
December 15, 2023
Every transaction that i have had with Porsche of North Olmsted has been correct and satisfactory. They have impeccable service. Olmsted has been correct and satisfactory. They have impeccable service. More
Other Employees Tagged: Frank Steffen