Frank Johnson | Page 66
Ford Certified Service Advisor
Ford of Port Richey
10715 U.S. Highway 19
Port Richey, FL 34668
Dealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Specialties & Trainings
Ford Certifeid
Mitsubishi Certified
828 Reviews
Write a Review828 Reviews of Frank Johnson
January 26, 2019
2 1/2 hours Oil change and replaced air filter and wiper blades and topped off fluid levels on F350 diesel in 2 hrs and 15 minutes now come on even had a appoint Oil change and replaced air filter and wiper blades and topped off fluid levels on F350 diesel in 2 hrs and 15 minutes now come on even had a appointment 😏 alittle pricey also!! More
January 24, 2019
Excellent Service Top notch service from the time of drop off to the time of pick up. Toni G was great and so was the dept head, TJ. I recommend anyone to service their Top notch service from the time of drop off to the time of pick up. Toni G was great and so was the dept head, TJ. I recommend anyone to service their vehicle at FOPR and see Toni!! More
Other Employees Tagged: TJ DeGiorgio, Toni Governale
January 23, 2019
Excellent customer service! I have to say the service was top notch! We live in a society where people don’t trust service centers and I will be the first to admit I was one of t I have to say the service was top notch! We live in a society where people don’t trust service centers and I will be the first to admit I was one of them. In the past I have had bad experiences, Ford of port Richey and the staff was phenomenal! The integrity of the staff was amazing. Toni one of the service managers was so helpful. The work they did was amazing and my car is running at its best. The crew they have is by the best in the industry I will definitely bring my car back with absolutely no worries on how I am going to be treated! Thank you so much for all you did and will do for me in the future! Keep up the great work! More
Other Employees Tagged: Steve Wollak , Brian Clausen, TJ DeGiorgio, Chrissy Schoendorf, Don Scripture
January 18, 2019
Good Service! Went in for an oil change, window tint, and wheelhouse liners and service was excellant. As busy as they were that day the wait wasn’t bad at all. And Went in for an oil change, window tint, and wheelhouse liners and service was excellant. As busy as they were that day the wait wasn’t bad at all. And last but not least the wonderful smile from the cashier, Tia. Thank you ! More
Other Employees Tagged: Doug Gallahan, Shawn Kelly, Tia Zaker, Juan Macias
January 15, 2019
Great service and friendly staff I’ve been using Ford of Port Richey for about 5 years now. Always had a great experience each time. I had one issue on a visit and they went above and I’ve been using Ford of Port Richey for about 5 years now. Always had a great experience each time. I had one issue on a visit and they went above and beyond to ensure I was satisfied. Frank was my service advisor this past visit. He was focused on my needs and ensuring I was taken care of in a timely manner. Just another reason why I choose this dealership. Would recommend them every time. More
Other Employees Tagged: TJ DeGiorgio
January 08, 2019
New battery They got a new battery installed in less than 30 min so I didnt. Miss an appt Frank Johnson was just as helpful as always. Thanx They got a new battery installed in less than 30 min so I didnt. Miss an appt Frank Johnson was just as helpful as always. Thanx More
January 05, 2019
No problems great service Came in for a oil change and tires rotation got there around 12 left at 2:45 and made another appointment for Wednesday morning updates Came in for a oil change and tires rotation got there around 12 left at 2:45 and made another appointment for Wednesday morning updates More
Other Employees Tagged: Toni
December 23, 2018
Made me feel secure about my new Mustang I'm a very customer service oriented person and don't mind being honest for better or worse. My 2019 Mustang had a strong gasoline odor in the interio I'm a very customer service oriented person and don't mind being honest for better or worse. My 2019 Mustang had a strong gasoline odor in the interior. Was scared to drive it. Called Ford of PR and Steve Wollak advised via Tia-she always answers the phone very nicely and is super friendly- not to drive it. Next morning had it towed using my Ford Roadside service. What a great, organized structured service that is...had me towed in no time at 0600am to boot! Frank Johnson got it all checked out and eased my mind. He is wonderful! Such a gentleman. He and Steve Wollak are both very knowledgeable about cars...what a dynamic duo they make! Thanks again boys! More
Other Employees Tagged: Steve Wollak , Tia administrative assistant
December 22, 2018
I've never had a bad experience with the service department. Frank Johnson is outstanding in all aspects of his position caring about his customers and always making sure they get taken care of. I have been com Frank Johnson is outstanding in all aspects of his position caring about his customers and always making sure they get taken care of. I have been coming to Ford of Port Richey for about 12 years now and have never had any issues with the service department. I would definitely recommend Ford of Port Richey service department for all your service needs. Thank you very much to Frank and his team. More

