Frank Johnson | Page 65

I love the service My daughter wad almost killed in a car that had recalls on it. When we came in to see what can could be done they were almost as worried about her dri My daughter wad almost killed in a car that had recalls on it. When we came in to see what can could be done they were almost as worried about her driving the car as I was. One of the managers there Ed took us to see Mike Black. Mike was able to get her into a new car within minutes. They treated us like family and will not go anywhere else for a car. More

by Cncliclark Verified Customer Verified Customer

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Great service Amazing service, I only take my car here whenever there’s an issue. I’d recommend this service center to anyone, from the basic to more complicated jo Amazing service, I only take my car here whenever there’s an issue. I’d recommend this service center to anyone, from the basic to more complicated jobs this place will get it done. More

by CODYBRACKEN13 Verified Customer Verified Customer

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Greats customer service! Frank was very friendly and helpful. The price for my oil change was very economical. My truck was also washed at the end of my oil change and that wa Frank was very friendly and helpful. The price for my oil change was very economical. My truck was also washed at the end of my oil change and that was an great unexpected surprise! More

by IMSAMT Verified Customer Verified Customer

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Very satisfied! Made things right. Two things happened with my beautiful 2017 Dodge Challenger which I bought from Shawna Blackwell (highly recommend her!) at Ford of Port Richey-FPR. F Two things happened with my beautiful 2017 Dodge Challenger which I bought from Shawna Blackwell (highly recommend her!) at Ford of Port Richey-FPR. First of all, after about 3 months, oil was spotted on the garage floor. Turns out the oil cooling housing unit was fractured and slowly leaking. Due to warranty I couldn't go to FPR...well...*the other place* in NPR (where I was initially forced to go bc of warranty) lied to me, told me it wasn't covered under warranty, and wanted to charge me $900...!!! When I objected *they* said it was FPR fault..blamed FPR bc they sold me the car and did the most recent oil change. *They* said FPR broke the housing unit. NOT TRUE! FPR righted *the other place's* wrong even though they didn't really have to. They could've left me on my own to wrangle it out with *the other place*. Well FPR researched, and found out that fractured oil cooling housing units are a problem with Challengers, and are in fact, covered under warranty. FPR called *another place* in Lutz and got my baby all fixed up...no charge to me. I'll never forget it. FPR did me a favor. My gratitude to Juan in pre-owned, I'm very grateful. The 2nd thing is I got an oil change on my Challenger with Frank the other day and he was awesome as usual! Thanks fellas! More

by nursejean Verified Customer Verified Customer

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Top notch Excellent service, even with a recall on my car, an oil change and tire rotation I was done extremely quick!! Very friendly and affordable. Thank yo Excellent service, even with a recall on my car, an oil change and tire rotation I was done extremely quick!! Very friendly and affordable. Thank you!! More

by Aimee625 Verified Customer Verified Customer

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Great customer service Service Department was above any expectations I have been associated with.Frank Johnson is with out a doubt the best service technician I’ve worked wi Service Department was above any expectations I have been associated with.Frank Johnson is with out a doubt the best service technician I’ve worked with.Went above and beyond my expectation.Charles mechanical abilities were way beyond my experiences that I have had at other dealers.Please let them know that I will be back and that’s a promise,again thanks so much. More

by MOUL2648 Verified Customer Verified Customer

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Great service Brought the car in early expecting it would be complete at the scheduled time. To my surprise it was completed early which was very nice. Brought the car in early expecting it would be complete at the scheduled time. To my surprise it was completed early which was very nice. More

by NY BoB Verified Customer Verified Customer

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As usually, it was a very pleasant experience Having my Edge serviced at Ford of Port Richey was a very pleasant experience. The service was completed in a timely manner. My service representative Having my Edge serviced at Ford of Port Richey was a very pleasant experience. The service was completed in a timely manner. My service representative,Frank Johnson was friendly and helpful. I highly recommend this shop. More

by walkingman49 Verified Customer Verified Customer

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Don't Wait Too Long Took my Escape in for it's first check-up since I purchased it. Had to take an older friend along who usually has trouble getting comfortable in a p Took my Escape in for it's first check-up since I purchased it. Had to take an older friend along who usually has trouble getting comfortable in a place like a waiting room. We had a free donut and vanilla coffee, and before you knew it My service advisor was beside me asking if I wanted to go home. At this dealership you "dont wait too long." More

by Ck42 Verified Customer Verified Customer

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Pleasantly friendly I always enjoy going there, for oil change or other service, the employees, get right to it. Tell you what's going on or how long it will be, peasant I always enjoy going there, for oil change or other service, the employees, get right to it. Tell you what's going on or how long it will be, peasant waiting area, this time I got to experience a barbecue. More

by HIDDENMAGYK Verified Customer Verified Customer

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