Frank Johnson
Frank Johnson at Ford of Port Richey

Frank Johnson | Page 26

Ford Certified Service Advisor

Ford of Port Richey

10715 U.S. Highway 19
Port Richey, FL 34668

Contact Me
4.8
828 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

Ford Certifeid

Mitsubishi Certified

4.8

828 Reviews

Write a Review

828 Reviews of Frank Johnson

May 06, 2022

Dealership Rating
Employee Rating

My advisor Frank is the man. Know what he needs to do and always willing to help when he can. More

by Tony4143
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 16, 2022

Ford of Port Richey responded

Frank is awesome. Thank you for trusting us with your service.

May 06, 2022

Dealership Rating
Employee Rating

Very impressed with the service from Ford of Port Richey. Frank is an awesome service advisor and is very knowledgeable and honest. I have all three of my Ford vehicles serviced at this dealership. More

by mfernandes11481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2022

Ford of Port Richey responded

Thank you for taking the time to leave us a review. Your business is greatly appreciated and we thank you for choosing Ford of Port Richey.

May 05, 2022

Dealership Rating
Employee Rating

I paid you $287. 00 for you to do a complete check up on my truck. Which included some kind of update. After which the GPS did not work right. I was later told that More

by NASONJMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Wollak, Rayann Church , Nick Drummond, Pete Mancini, Don Scripture

May 04, 2022

Dealership Rating
Employee Rating

Very good service. Really great with explaining work done. Vehicle now running great. Would recommend service department. More

by ZEBRA2581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2022

Ford of Port Richey responded

Thank you for choosing Ford of Port Richey. We appreciate your business and you taking the time to leave us a review with your thoughts and feedback.

May 03, 2022

Dealership Rating
Employee Rating

Steve the service manager is awesome you couldn’t ask for better service thank you Steve. More

by larryhearld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Rayann Church , Nick Drummond, Nathaniel "Nate" Gonzalez, Rory Hokanson, Andres Javage, Pete Mancini, Don Scripture

May 06, 2022

Ford of Port Richey responded

Thank you for servicing with Ford of Port Richey. We thank you for trusting our service team to get you back on the road.

May 07, 2022

larryhearld responded

I highly recommend Ford of Port Richey for any mechanical work you may need done.

April 30, 2022

Dealership Rating
Employee Rating

Frank in service department was absolutely great, and I have found a new location for my service. Thanks again Kirk More

by Kirk McCann 50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Ford of Port Richey responded

Thank you for the review Kirk. We appreciate you taking the time to leave us your feedback, and for giving us the opportunity to earn your business. Thank you for choosing Ford of Port Richey.

April 27, 2022

Dealership Rating
Employee Rating

I love this place they do a great job and they are very efficient and friendly and I probably had my oil changed 10 Times here. More

by MITCH449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Rayann Church , Nick Drummond, Nathaniel "Nate" Gonzalez, Rory Hokanson, Andres Javage, Pete Mancini, Don Scripture

Apr 29, 2022

Ford of Port Richey responded

Thank you for taking the time to leave us a review. We appreciate your business and thank you for choosing Ford of Port Richey.

April 23, 2022

Dealership Rating
Employee Rating

Was not busy Quiet service very friendly I will always use Ford of Port Richey More

by KBEEKER69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Rayann Church , Nick Drummond, Nathaniel "Nate" Gonzalez, Rory Hokanson, Andres Javage, Pete Mancini, Don Scripture

Apr 23, 2022

Ford of Port Richey responded

Thank you for servicing with Ford of Port Richey.

April 23, 2022

Dealership Rating
Employee Rating

Ford of Port Richey did an amazing job on my vehicle. It was finished in a timely manner, and drives amazing. Thank you to Ford of Port Richey and to Matt the advisor. He was great as well. Communication More

by LIL_ANGEL11962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Rayann Church , Nick Drummond, Nathaniel "Nate" Gonzalez, Matthew Spivey

Apr 23, 2022

Ford of Port Richey responded

Thank you for taking the time to share your experience with us. We appreciate you choosing Ford of Port Richey.

April 22, 2022

Dealership Rating
Employee Rating

The service advisor was upfront & honest. He was pleasant to work with & he did what he said he would do. The mechanic who performed the service did not try to upsell additional services. More

by F350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

Ford of Port Richey responded

We apologize for the car wash being down for repairs. We are working as quickly as we can to have someone come out and fix it so that we can offer our customers a complimentary car wash with their service visits. We are glad to hear that you had a positive experience with Frank and the rest of our service team. Thank you for choosing Ford of Port Richey.

Apr 22, 2022

Ford of Port Richey responded

Our pricing on parts and labor are in line with OEM and market norms. Ford regulates costs for labor and parts and we work within those guidelines. We do everything we can to remain competitive to not only other Ford dealers, but other repair shops. Hopefully we can earn your business again in the future.

Apr 22, 2022

F350 responded

I don’t have a problem with the Ford of Port Richey personnel. I do have a problem with the mark up on the cost of parts & labor.. Ford is already considering factory direct ordering because of dealerships marking up prices well over set MSRP. Ford certified repair shops with Ford certified ASE mechanics not affiliated with any dealership would not be an unreasonable request to help retain loyal customers by keeping repair costs less expensive.

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