Frank Johnson
Frank Johnson at Ford of Port Richey

Frank Johnson | Page 23

Ford Certified Service Advisor

Ford of Port Richey

10715 U.S. Highway 19
Port Richey, FL 34668

Contact Me
4.8
828 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

Ford Certifeid

Mitsubishi Certified

4.8

828 Reviews

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828 Reviews of Frank Johnson

July 29, 2022

Dealership Rating
Employee Rating

They were very professional and communication was relayed both when the car was dropped off and picked up! Was given a notice when the car was able to be picked up! They were friendly attentive and prompt!! More

by SSAVIDAKIS82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Rayann Church , Nick Drummond, Nathaniel "Nate" Gonzalez, Andres Javage, Pete Mancini, Don Scripture

Aug 06, 2022

Ford of Port Richey responded

We appreciate you taking the time to share your experience with us. Thank you for choosing Ford of Port Richey.

July 22, 2022

Dealership Rating
Employee Rating

Made an appointment over the phone. Dropped it off and picked it up 2 weeks later. Seamless drop off and pick up. Unfortunately due to supply shortages it took 2 weeks for my truck to g More

by cynfrank2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2022

Ford of Port Richey responded

Thank you for understanding. Too often, the dealer is blamed for supply chain issues. We appreciate you being patient with us. Thank you for your business.

July 17, 2022

Dealership Rating
Employee Rating

Process was easy and reasonable. Frank, the service advisor, is the best. Always go there for my maintenance. More

by DAVID.MORGAN001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Ford of Port Richey responded

Thank you for your continued support. We appreciate your business. Thank you for trusting Ford of Port Richey.

July 11, 2022

Dealership Rating
Employee Rating

Nice customer service and fast wrk, but a bit costly. My service manager on top of everything More

by faterobin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2022

Ford of Port Richey responded

Frank is one of our more experienced service advisors. He goes the extra mile for all of his customers. Thank you for giving him and us the opportunity to earn your business.

June 27, 2022

Dealership Rating
Employee Rating

Took care of my car faster than expected. Thank you for getting me out quick! More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Rayann Church , Nick Drummond, Nathaniel "Nate" Gonzalez, Andres Javage, Pete Mancini, Don Scripture

Jul 02, 2022

Ford of Port Richey responded

We were glad to have you as a customer. Thank you for choosing Ford of Port Richey.

June 21, 2022

Dealership Rating
Employee Rating

Always a great experience at Ford of Port Richey. Just and Christian are friendly and knowledgeable. More

by mfernandes11481
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Calle , Justin Katz

Jun 24, 2022

Ford of Port Richey responded

Thank you for your review Matt. Thank you for your repeat business and enjoy your new Super Duty.

June 21, 2022

Dealership Rating
Employee Rating

Love this place and the service department as well everyone really cares. Frank is my favorite More

by Jolleydad8317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2022

Ford of Port Richey responded

Thank you for choosing Ford of Port Richey.

June 20, 2022

Dealership Rating
Employee Rating

They were very friendly, professional, respectful to me as well as taking awesome car of my car. They were efficient and timely in which I did not have to wait long to complete my service call. More

by mijoy4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sammy Dotson

Jun 25, 2022

Ford of Port Richey responded

We know that nobody wants to spend the whole day at the dealership servicing their vehicle. We would rather you be out there enjoying it, but when you need service, know that the team is here to get you back out on the road as quickly as possible.

June 18, 2022

Dealership Rating
Employee Rating

Frank the advisor makes it worth it! Called him with a tire issue on a Saturday afternoon he got me in and out within an hour and I didn’t have an appointment! Great customer service and More

by Nik311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan LeBlanc

Jun 25, 2022

Ford of Port Richey responded

That's what we do best at Ford of Port Richey. We try to make every experience feel personable and less transactional. We understand that every customer is an individual and not just a number, and do what we can to make everyone feel welcome. Thank you for choosing Ford of Port Richey.

June 16, 2022

Dealership Rating
Employee Rating

Frank and the guys at Ford of Port Richey are top notch! Fast, convenient service done right!! More

by chris@iautomarketing.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2022

Ford of Port Richey responded

Frank prides himself in treating his customers well and professionally. Thank you for trusting him and the rest of the Ford of Port Richey team to service your vehicle.

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