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Frank Johnson
Frank Johnson at Ford of Port Richey

Frank Johnson | Page 20

Ford Certified Service Advisor

Ford of Port Richey

10715 U.S. Highway 19
Port Richey, FL 34668

Contact Me
4.8
828 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

Ford Certifeid

Mitsubishi Certified

4.8

828 Reviews

Write a Review

828 Reviews of Frank Johnson

December 01, 2022

Dealership Rating
Employee Rating

Such friendly, yet also professional service from the various team members I had to be in communication with. For a change, I don’t dread taking my car there! More

by Monica H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rayann Church , Terald Hopkins, Kevin Harvey

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Dec 01, 2022

Ford of Port Richey responded

Monica thank you for the awesome review. We appreciate your business and feedback. Thank you for choosing Ford of Port Richey!

November 27, 2022

Dealership Rating
Employee Rating

They did a great job but then again they always do a great job thank you More

by LONNY1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Rayann Church , Nick Drummond, Nathaniel "Nate" Gonzalez, Andres Javage, Pete Mancini, Don Scripture

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Nov 27, 2022

Ford of Port Richey responded

Lonny thank you for the great review. We value your feedback and business. Thank you for choosing Ford of Port Richey!

November 12, 2022

Dealership Rating
Employee Rating

Only go for warranty work ! To many people who don’t know how to do their jobs! Pleasant but inept nonetheless! More

by Dynamic1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 14, 2022

Ford of Port Richey responded

Thank you for your review. We are sorry you had a less than perfect experience. We will take your comments in consideration to better our customer experience. If you have any suggestions or feedback to better our customer experience you may contact me via information provided below. Thank you, Sallye Customer Relations Manager sshaddix@fordofportrichey.com 727-245-4100

November 09, 2022

Dealership Rating
Employee Rating

It took two visits to fully diagnose the problem since it was intermittent but it was fixed and frank my advisor was great More

by nplush64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2022

Ford of Port Richey responded

Thank you for the awesome review. We value your business and feedback. Thank you for choosing Ford of Port Richey!

November 05, 2022

Dealership Rating
Employee Rating

Always very pleased with the service department, all of the advisors are very knowledgeable and will go above and beyond to help get you in and out with pride and excellent quality work. More

by TLAVENDER740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Mike Black, Rayann Church , Nick Drummond, Nathaniel "Nate" Gonzalez, Terald Hopkins, Don Scripture

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Nov 07, 2022

Ford of Port Richey responded

Thank you for a great review. We value your business and feedback. Thank you for choosing Ford of Port Richey!

October 27, 2022

Dealership Rating
Employee Rating

Has the best service advisor in Frank Johnson. Always treats me and my car well More

by FAUCHER_D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 28, 2022

Ford of Port Richey responded

Thank you for the great review. We appreciate your business and feedback. Thank you for choosing Ford of Port Richey!

October 20, 2022

Dealership Rating
Employee Rating

Took care of the problem the first time. If we had a problem management was willing to help. More

by Tjaz1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Asturi

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Oct 21, 2022

Ford of Port Richey responded

Thank you for the great review. We appreciate your feedback and business. Thank you for choosing Ford of Port Richey!

Oct 24, 2022

Ford of Port Richey responded

Thank you for the great review. We appreciate your feedback and business. Thank you for choosing Ford of Port Richey!

October 20, 2022

Dealership Rating
Employee Rating

I have purchased numerous vehicles from Ford of Port Richey and have always been completely satisfied with with their sales staff and service department More

by ROC1CO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Mike Black, Christian Calle

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Oct 20, 2022

Ford of Port Richey responded

Thank you for the awesome review. We appreciate your feedback and business. Thank you for choosing Ford of Port Richey!

October 13, 2022

Dealership Rating
Employee Rating

Has my phone number down as a customers phone number, and refuses to correct their mistake! More

by eric.athans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Oct 14, 2022

Ford of Port Richey responded

Thank you for taking the time to share your feedback regarding your experience at Ford of Port Richey. We sincerely appreciate your feedback and we're very sorry that you are having this issue. I would like to speak to you so I may get the correct information you are speaking of and resolve this matter. You may contact me with the information provided below. Thank you, Sallye Customer Relations Ford of Port Richey sshaddix@fordofportrichey.com 727-245-4100

Oct 14, 2022

Ford of Port Richey responded

Sallye Customer Relations Ford of Port Richey sshaddix@fordofportrichey.com 727-245-4100

October 13, 2022

Dealership Rating
Employee Rating

Won't stop calling me, even though I have never, do not have, nor would I ever consider purchasing a vehicle from them. If they can't even get a customers phone number correct, there is no chance of my tru More

by eric.athans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Oct 14, 2022

Ford of Port Richey responded

Thank you for taking the time to share your feedback regarding your experience at Ford of Port Richey. We sincerely appreciate your feedback and we're very sorry that you are having this issue. I would like to speak to you so I may get the correct information you are speaking of and resolve this matter. You may contact me with the information provided below. Thank you, Sallye Customer Relations Ford of Port Richey sshaddix@fordofportrichey.com 727-245-4100

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