Frank Carnucci | Page 35

Fantastic! Frank was extremely helpful. I came in there not knowing much about any of the cars and he patiently went and explained and showed me everything to en Frank was extremely helpful. I came in there not knowing much about any of the cars and he patiently went and explained and showed me everything to ensure it was the car I wanted. Excellent service. More

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Salesman was very courteous and knowlegeable Frank helped us even though the dealership didn't open for another 30 minutes. We wear quoted a very good price. Everyone was very friendly . Frank helped us even though the dealership didn't open for another 30 minutes. We wear quoted a very good price. Everyone was very friendly . More

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Thanks Frank Carnucci (Sales Professional) Yesterday 7/16/16 I had a scheduled appointment with Hannah, Internet Sales Mgr @ 3:00 pm and upon arriving I was greeted by Frank Carnucci in the par Yesterday 7/16/16 I had a scheduled appointment with Hannah, Internet Sales Mgr @ 3:00 pm and upon arriving I was greeted by Frank Carnucci in the parking lot of Honda Waldorf. He asked me if I needed assistance and told him I had an appointment with Hannah. He said he would help me and was professional & friendly. The lot was clean and inviting with colorful balloons and the trailer where customers congregated was air conditioned and clean as well! Everyone who made eye contact with me said hello which was impressive, great customer acknowledgement! I told Frank I was approved for a 2016 vehicle but I was not sure what model to choose to be honest, I knew I was qualified but did not really know which one to pick .He showed me an 2016 SUV vehicle and we even test drove it while the financial mgr looked over my application to see what I qualified for. Upon returning Frank went to talk to the financial writer and came back to me and suggested that instead of an SUV based on my salary that I take a look at the 2016 Honda Civic Sedan LX which I am happy I did! Frank said based on our conversations that he felt and the financial writer suggested the Honda Civic Sedan LX, it has the sporty look and it was 2016's car of the year!! We went on a test drive again and I decided that yes it was the right car for me! Frank showed me all the features of the Civic and even programmed my Bluetooth for my car so my iPhone music could play and I can have hands free phone conversations which is more safe! He really took the time to ask what my needs were and recommend the right vehicle for my budget and of course needs. The SUV was nice but I love my Civic Sedan! Frank also knew from our conversation that I did not want a silver or gray colored car this time and although picking a color is not the most important part of the car buying process the fact that Frank listened to me about that showed me he cared about what I wanted for my brand new car. Thank you Frank for being informative and professional and making me feel comfortable and welcome at Honda Waldorf! I am a loyal Honda customer, I have 6 years so far and now with this purchase I continue to be a part of Honda's family for another 72 months! I want to also acknowledge both Hannah for being friendly and Abe in Finances for making me feel that I am a valued Honda customer! All the best to Frank & associates at Honda Waldorf! I will recommend Honda and Honda Waldorf in particular for providing such a smooth and pleasant buying experience! More

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Great Experience, 2016 Honda Pilot EX-L I worked with Frank Carnucci and his boss, Tyler, when purchasing my new vehicle. We were able to negotiate a great deal, and they took a lot of time I worked with Frank Carnucci and his boss, Tyler, when purchasing my new vehicle. We were able to negotiate a great deal, and they took a lot of time to personalize my buying experience. I would definitely recommend Waldorf Honda for those looking to buy. More

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Purchased a new car I had a very pleasant buying experience at the Waldoef Honda. Sales are friendly to work with. Customer was treated with respect and honesty. Will co I had a very pleasant buying experience at the Waldoef Honda. Sales are friendly to work with. Customer was treated with respect and honesty. Will consider buying from them again. More

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My First New Car Purchase This was my first time purchasing a brand new vehicle. Frank was very knowledgable, friendly, and helpful and went above and beyond to get me the best This was my first time purchasing a brand new vehicle. Frank was very knowledgable, friendly, and helpful and went above and beyond to get me the best possible deal. Very Satisfied. More

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Great Experience What a great experience from sales to financing. Frank was a great salesman. Rebecca got us to the payment we needed. Tyler made sure we were taken ca What a great experience from sales to financing. Frank was a great salesman. Rebecca got us to the payment we needed. Tyler made sure we were taken care of. The whole experience was better than most car dealerships in the country. I recommend if you are in the market for a Honda, visit this dealership. More

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Excellent customer service Frank was extremely helpful and informative! Everyone at the Waldorf Honda dealership made the process of purchasing a new vehicle go smoothly and the Frank was extremely helpful and informative! Everyone at the Waldorf Honda dealership made the process of purchasing a new vehicle go smoothly and the customer service was excellent! More

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Great Experience The best experience we've had buying a new automobile! Loved working with Hannah through the online price quote. She was friendly and helpful and qu The best experience we've had buying a new automobile! Loved working with Hannah through the online price quote. She was friendly and helpful and quoted us a good deal that the dealership stuck by. At the dealer we worked with Frank as our salesman, he was friendly, personable and knowledgable! He did a super job filling us in on the SUV we wanted and answering all questions. He took a lot of time with us and made us feel like we were not just another customer. When it came to closing the deal -- there were no hidden fees and all wrapped up smoothly with Frank, Tyler, and Abe. Thanks Waldorf Honda! More

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Waldorf Honda made the difference and earned our business We shopped around-out to about a 200 mile radius as we usually do-for a replacement for our 2011 Honda CR V (because of the airbag recall & its protra We shopped around-out to about a 200 mile radius as we usually do-for a replacement for our 2011 Honda CR V (because of the airbag recall & its protracted delays). After going through considerable research and contacts/quotes from a large number of dealerships, we ended up with meeting Frank Carnucci and the rest of the Team at Waldorf Honda. Frank actively listened to us describe our needs, our budget and our expectations for a successful purchase and engaged constructively in working both patiently and very hard at showing us a number of alternatives and choices. Part of that process also had us engage with several other folks (Hi Don, Mike, & Abe :-0) ) in patiently refining the meet-in-the-middle agreement that lead to our purchase of a new 2016 Honda CR V. Frank's knowledge of the different vehicles, their options, and in depth demonstration of some of the more advanced features was very helpful in making our decisions and final selection as we worked through what worked for us and what didn't. And what I had thought was the one detractor (their not offering loaners at service time) but after learning that dealers mark up prices to compensate, and since affordability was important to us- that became a non-detractor! And for the record, let me be very clear that both Frank and the other Team members were both always professional and NEVER "pushy"/aggressive (unlike a number of the other dealerships we had engaged with). Nice to finally have a local dealership that actually treats customers reasonably well and as they'd like their family to be treated if the roles were reversed! Thanks again, Frank, Don, & Mike! More

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