Francisco Reyes
Francisco Reyes at Honda of Ames
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Francisco Reyes

Sales Representative

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

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3.5
27 Reviews
3.5

27 Reviews

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27 Reviews of Francisco Reyes

August 03, 2023

Dealership Rating
Employee Rating

Very friendly helpful. Seem sincere when taking care of the customers. My sales guy was extremely kind and helpful More

by jessica112698
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Fritz , Cameron Evans

Aug 04, 2023

Honda of Ames responded

Jessica, Thank you so much for choosing Honda of Ames! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 11, 2023

Dealership Rating
Employee Rating

The dealership is great. The finance man did not return any of my calls. There was some important questions that I had, and Heather finally returned my call and answer them. More

by latin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco Reyes , William Heinrich

May 13, 2023

Honda of Ames responded

We are very happy to hear that Heather provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 04, 2023

Dealership Rating
Employee Rating

Has for many years been my dealer of choice as Mel and other service members have provided skilled and friendly services. More

by WSSTID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2023

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 16, 2022

Dealership Rating
Employee Rating

Was pleased Allowed to return with check following day without deposit. Great trust. In me. Would have been nice to leave with full tank of gasoline. More

by lindyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco Reyes , Evan Ewing

Dec 17, 2022

Honda of Ames responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 24, 2022

Dealership Rating
Employee Rating

Received very good service. Will highly recommend to family and friends. Scott Karnowski was very good salesperson. More

by grandmaof908
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco Reyes , Scott Karnowski

Nov 27, 2022

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 22, 2022

Dealership Rating
Employee Rating

All was good. I did ask for a copy of used car inspection. Did not receive. I would like that for my files. Thank you. Ray Lindberg More

by rslindberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco Reyes

Nov 23, 2022

Honda of Ames responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 16, 2022

Dealership Rating
Employee Rating

Dealership lost state title of vehicle, then proceeded to lie that my license was “expired”. I drove over 100mi in total to pick up the car I had already bought in my name. But the dealership wouldn’t allow More

by rj0916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Francisco Reyes

Nov 19, 2022

Honda of Ames responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 10, 2022

Dealership Rating
Employee Rating

I will never buy a vehicle from you guys again. I purchased a vehicle and then 3days later my dash board lights all went out. When I talked to someone about it they refused to even look at it sinc More

by ericd-40
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Francisco Reyes

Sep 15, 2022

Honda of Ames responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

Sep 20, 2022

ericd-40 responded

I would really appreciate it if we could figure this problem out with my dashboard. As of now the dashboard lights are still not coming in. Thanks Eric Davis

June 27, 2022

Dealership Rating

Francisco was very helpful and professional to work with. He helped us find the exact vehicle we were looking for and kept us updated about when it would arrive. More

by ashleyfayebuss
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Fritz, Francisco Reyes

Jun 28, 2022

Honda of Ames responded

Thanks for your feedback on your recent visit to Honda of Ames. I'm glad to hear that Francisco was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 30, 2022

Dealership Rating
Employee Rating

Our salesman, Francisco, was very helpful through every part of the process. He was straightforward and honest and we trust his character and will definitely go back to him when we make another purchase. More

by DPJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron ? In finance

May 30, 2022

Honda of Ames responded

Congratulations on your new vehicle! We are so glad that Francisco had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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