Flavio Galasso | Page 4

I always have a positive experience working with all staff encountered at this great dealership! Roel always takes care of me in service with previous vehicles (this is my 3rd 7 series). Flavio is al staff encountered at this great dealership! Roel always takes care of me in service with previous vehicles (this is my 3rd 7 series). Flavio is always helpful and in the background where necessary. Greg was very instrumental in this latest aquisition, making this deal seamless! They all treat me with the utmost respect, courtesy, and professionalism. A pleasure to do business with all. Thank you! More

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My overall experience purchasing my new 5 series BMW was Excellent. Each and every time I enter the dealership, I am graciously welcomed. I was well informed on every aspect of my new vehicle. I will onl Excellent. Each and every time I enter the dealership, I am graciously welcomed. I was well informed on every aspect of my new vehicle. I will only purchase cars from Germain BMW, they have a terrific staff. More

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As usual, I had a great experience working with Jim McGinn at Germain BMW. It really is nice how they've managed to streamline the whole process. I was out of there with my new car in less than an ho McGinn at Germain BMW. It really is nice how they've managed to streamline the whole process. I was out of there with my new car in less than an hour! More

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I recently leased my fifth 3-series coupe from Germain BMW of Naples. The exceptional quality of the Germain BMW facility and the professionalism of its staff parallel the qualities found in BMW automobil BMW of Naples. The exceptional quality of the Germain BMW facility and the professionalism of its staff parallel the qualities found in BMW automobiles. I highly recommend Germain BMW of Naples. More

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Jim McGinn exemplifies the BMW experience….his professionalism, knowledge, non-pressured salesmanship attitude, thorough follow-up & cheerful persona made my BMW transaction effortless. This tran professionalism, knowledge, non-pressured salesmanship attitude, thorough follow-up & cheerful persona made my BMW transaction effortless. This transaction was executed within 2 days , during my short visit to Naples (reside Northeast). I’d like to commend all the individuals @ Germain BMW for making it happen. More

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We are on our third lease of pair of BMWs. We started our first in Washington, DC, and added a second car when we joined with Germain. The experience has gotten better and better. Procedures and service I fe first in Washington, DC, and added a second car when we joined with Germain. The experience has gotten better and better. Procedures and service I felt could not be better but somehow it moved up yet another notch this time. Jason and Neal had all the answers, a fine selection of cars. We had a step up in BMW machine with virtually the same cost. We spent less than 4 hours of our personal time for the entire procedure from rolling in, to driving home with a new car. Every item that came up, from needing an insurance card that was in my wallet at home, to being 5 months early on our lease end was resolved in our favor. Everyone at the dealer including staff whose name I never learned treated us like family. I will recommend Germain to everyone I know and will be a Bemmer driver for life. Sincerely Dale C Clarke More

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My experience in purchasing my new BMW was excellent! From the beginning to end of the transaction everyone involved was helpful, polite, informative. My experience began with Flavio and Larry who discu From the beginning to end of the transaction everyone involved was helpful, polite, informative. My experience began with Flavio and Larry who discussed my buying options with me and gave me a view of the possibilities. Than I was introduced to Jason my Saleman who was patient and incredibly helpful and moved my transaction along in a timely way so that I could complete the process and get to my Pilates Class on time. My transaction was completed by Gary whom was again respectful and very thorough. I will definately recommend this dealership in the future. More

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Jim McGinn loves his job and is always a pleasure to deal with from beginning to end. He understands your wants and needs and makes your buying experience enjoyable! I cannot say enough about Germain BMW. with from beginning to end. He understands your wants and needs and makes your buying experience enjoyable! I cannot say enough about Germain BMW. From management to sales to service - all aspects are exceptional! More

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Chris Tuttle, Ken and his teammates are the best at customer service and satisfaction! They are only reason I just bought my third BMW 7 series in last 6 years. Yes, it's a great car, but the service customer service and satisfaction! They are only reason I just bought my third BMW 7 series in last 6 years. Yes, it's a great car, but the service is why I keep coming back to them (even though they are 30 minutes away), instead of using my local BMW dealership. More

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Great dealership! We are on our 3rd lease/purchase. Everyone in the dealership bent over backward to meet or exceed our expectations. I compare this to 3 other BMW dealerships and although the others w Everyone in the dealership bent over backward to meet or exceed our expectations. I compare this to 3 other BMW dealerships and although the others we very professional Germain BMW it the top... More

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