Felipe Torres

Felipe was incredibly helpful to me as I got my corolla lease. He was knowledgeable and patient with me. He answered all of my questions in a straightforward manner. I would definitely feel comfortable com lease. He was knowledgeable and patient with me. He answered all of my questions in a straightforward manner. I would definitely feel comfortable coming back to Lancaster Toyota to talk to Felipe if I need any help with my new corolla. The only issue I had with Toyota is when you sit down with Finance, the final price of the car is $1,000 higher than the sticker price on the window. The cillajet and etch protection get added later to the price of the car. I think if those two protections are already included in the car, and the buyer can't take those things off, Toyota should really list the price of the car including those two things. I felt a little mislead by that when I saw the final price of the car go up by $1,000. Unless there is a way for the buyer to not have to have those two items included in the price, Toyota should really include the cillajet and etch protection in the sticker price of the vehicle. More

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Buying our new grand highlander was very smooth and sales team was great! I always buy my vehicles from Toyota of Lancaster! team was great! I always buy my vehicles from Toyota of Lancaster! More

by TD Verified Customer Verified Customer

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Felipe was an incredible salesman, patient and flexible when negotiating, he also didn’t make me feel rushed whatsoever when calling my bank and being put on hold multiple times! when negotiating, he also didn’t make me feel rushed whatsoever when calling my bank and being put on hold multiple times! More

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Excellent dealership, workers are very nice With the customer, Thank you for finance manager manager And Salmas. customer, Thank you for finance manager manager And Salmas. More

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Gracias por la buena atención le agradezco mucho lo que isieron por ayudarme excelente atención isieron por ayudarme excelente atención More

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Very professional,nice and friendly service excellent customer service, good communication and great answer to questions. customer service, good communication and great answer to questions. More

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I had a wonderful experience buying my new car at the dealership. All the staff were friendly and courteous. Especially enjoyed working with Raed who was professional and highly knowledgeable. dealership. All the staff were friendly and courteous. Especially enjoyed working with Raed who was professional and highly knowledgeable. More

by BASEL34683 Verified Customer Verified Customer

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Everyone was very friendly and got everything done so quick lol thanks so much for everything, Felipe deserves a raise, just saying lol quick lol thanks so much for everything, Felipe deserves a raise, just saying lol More

by Reynna Verified Customer Verified Customer

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Everyone was very courteous and acknowledgeable about Toyota and explained everything where I understood correctly. Toyota and explained everything where I understood correctly. More

by VERTAJ1949 Verified Customer Verified Customer

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Jeff in finance was pleasantly low-pressure. Our biggest problem was the long wait. Felipe and Patricia were great at keeping us informed. Sooo glad to avoid the dealer pack and "market adjustme Our biggest problem was the long wait. Felipe and Patricia were great at keeping us informed. Sooo glad to avoid the dealer pack and "market adjustment." More

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