Dealership Experience
5 yrs, 8 mos
Languages Spoken
English
9 Reviews
Write a Review9 Reviews of Faith Ellis
June 07, 2023
Love the sales department. Bought an entire vehicle there. Went in to redeem my free oil change & when the service adviser came and rattled off quickly what else I needed done Bought an entire vehicle there. Went in to redeem my free oil change & when the service adviser came and rattled off quickly what else I needed done and quoted me $1600 then said “want me to start now” I declined and because I wasn’t getting the work done there and then he wouldn’t give me the diagnosis of what was wrong with the vehicle I BOUGHT FROM THEM LEAS THAN A YEAR AGO. Patriot called an corrected the service adviser mistake and made things right in less than 3 minutes! That was my only complaint and they corrected it. Back to 5 stars More
Other Employees Tagged: Mark Sparlin, Chase Kirby , Ben Evans, Richard Ishmael, Ty Kent, Chris Seabolt, Andrew, 2 stars
April 16, 2023
Very professional and easy to work with. Best trade in value given from any other dealer Best trade in value given from any other dealer More
Other Employees Tagged: Seth Knighton , Richard Ishmael, Ty Kent, Dustin Peck, Roy Jenkins. Cody
February 14, 2023
Haleigh, my sales associate was amazing. Very nice and kind and knowledgeable. The buying experience with her was perfect. it was just a little disappointing that we left with zero paperwork Very nice and kind and knowledgeable. The buying experience with her was perfect. it was just a little disappointing that we left with zero paperwork not knowing anything other than how much the car payment was in the interest-rate. Nothing to break down the starting price of the car if we got anything for the trade-in at all was told that since it’s a lot of paperwork in the end of the night making copies would take a really long time and he needed to get home. We could just come back up and get paperwork or he would have it brought to us. That was on a Friday it’s Tuesday. I still have nothing. I know Sundays don’t count because the dealership is closed but would love to see the final breakdown in all the other paperwork that was signed. other than that little hiccup. More
Other Employees Tagged: Ben Evans, Haleigh Lira
December 20, 2022
Great guys did a good job fast I will be buying a car shortly 😍 Thanks shortly 😍 Thanks More
Other Employees Tagged: Eric Vincent, Waylon Wakefield, Mark Sparlin, Chase Kirby , Ben Evans, Richard Ishmael, Chris Seabolt, Ben Theisen, MIke Waldmer
December 16, 2022
Fast with no hassle. Everybody was nice and knowledgeable. They had a good supply of in stock vehicles and decent prices. See Waylon for a fast deal with no hassles. Everybody was nice and knowledgeable. They had a good supply of in stock vehicles and decent prices. See Waylon for a fast deal with no hassles. More
Other Employees Tagged: Waylon Wakefield , Ty Kent, Chris Seabolt
December 02, 2022
Always kind, helpful and respectful. I have always been comfortable and pleased with their service. I have always been comfortable and pleased with their service. More
Other Employees Tagged: Mark Sparlin, Chase Kirby , Ben Evans, Ty Kent, Dustin Peck, Chris Seabolt
September 11, 2022
Salesman setup a time to meet. Upon arrival he passed us off to another person, then car initially couldn't be found/identified, and when located the car had dead battery. Car need Upon arrival he passed us off to another person, then car initially couldn't be found/identified, and when located the car had dead battery. Car needed better detailing too. More
Other Employees Tagged: Jamie
July 27, 2022
Bought a used truck that was used as a demo by one of the sales managers. The vehicle has multiple issues that was evident upon test driving. The sales manager must have known the issues existed but didn’t s sales managers. The vehicle has multiple issues that was evident upon test driving. The sales manager must have known the issues existed but didn’t say a word. Felt like it was a situation that they would sell as is without telling me anything and they wanted to see if they could just sell the vehicle and saddle me with the problems. It did not happen that way and they had to send the vehicle to another dealership to get expertise on this high end truck, Was left waiting on the finance guy to arrive for about 2 hours with no one telling me what was going on or what was happening to the vehicle. Extremely frustrating overall. Would not recommend this company to any one. I don’t suppose they will let this review go on to the website for others to see. Caveat Emptor …. More
Other Employees Tagged: Eric Vincent, Mark Sparlin, Chase Kirby , Lori Dunn, Mike Newman, Chris Seabolt, Joey Woods
January 01, 2022
Fast and friendly dealership. We live four hours away and were able to have most everything done online by the time we got there! were able to have most everything done online by the time we got there! More
Other Employees Tagged: Eric Vincent , Ben Evans, Richard Ishmael, Ty Kent