Evelyn Franchi
Evelyn Franchi at City Volkswagen of Chicago

Evelyn Franchi

Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
228 Reviews
5.0

228 Reviews

Write a Review

228 Reviews of Evelyn Franchi

June 08, 2025

Dealership Rating
Employee Rating

Hoy tuvimos la oportunidad de comprar nuestro primer auto y Brando Rosenow nos hizo el proceso mucho más fácil y amigable, nos vamos muy felices y satisfechos More

by sofiadlm2109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2025

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 07, 2025

Dealership Rating
Employee Rating

Andy was a great help helping me get into a new vehicle which all the bells and whistles I'm so glad she was able to help me. Will definitely recommend other to her. More

by andres.arroyo1130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Gloria

Jun 08, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 07, 2025

Dealership Rating
Employee Rating

City VW dealership is excellent. Honest and fair. My salesman, Brandon Rosenow was exactly what a salesman should be. Patient, knowledgeable and courteous. I drove over an hour to ge More

by Refinery Man
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 08, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 04, 2025

Dealership Rating
Employee Rating

Eddy was exceptional—all staff very nice and friendly. Significant wait time for final paperwork. More

by aj.misner21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Speck

Jun 04, 2025

City Volkswagen of Chicago responded

AJ, we are very happy to hear that Eddy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 03, 2025

Dealership Rating
Employee Rating

It my second car I bought from Laura v Torres at city Volkswagen. . They all went out and beyond to help me get the vehicle I wanted. Thank you Laura Torres for helping me More

by Jglopez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres , Laura

Jun 03, 2025

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Chris Capparelli Service Director ccapparelli@cityautogroup.com

June 02, 2025

Dealership Rating
Employee Rating

I bought a car on Friday, Maria and Juan were amazing. Their service was above and beyond. Maria is very sweet and I am glad we got to work with her. She was patient, I was undecided between 2 cars, but s More

by Iris R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes, Maria Ghiran

Jun 02, 2025

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 30, 2025

Dealership Rating
Employee Rating

Great experience with Maria. She was very professional and knowledgeable. She was also kind and made my car buying experience enjoyable. Thank you Maria for helping me get my dre More

by JDS789
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 29, 2025

Dealership Rating
Employee Rating

I recently leased a new car from City Volkswagen and had a great experience. All the staff are super friendly, professional and very helpful. We couldn't have asked for a better salesperson. Ed was knowledg More

by jlr121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes, Eddie Speck

May 29, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 28, 2025

Dealership Rating
Employee Rating

My Salesman Edgar Anaya was very helpful and personable. My new Volkswagen is a joy to drive. It has a smooth ride and plenty of power. I'm very satisfied. More

by jomilyon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

May 28, 2025

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 25, 2025

Dealership Rating
Employee Rating

Very pleasant and accommodating staff and they go out of their way to make sure you’re comfortable and taken care of. More

by Noelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Speck

May 25, 2025

City Volkswagen of Chicago responded

Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

1
...

Dealership Inventory (151 Vehicles)

new 2025 Volkswagen Atlas Cross Sport car, priced at $52,012
2025 Volkswagen Atlas Cross Sport
new
Blue exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Taos car, priced at $32,053
2025 Volkswagen Taos
new
Gray exterior
Automatic
All-wheel Drive
used 2023 Volkswagen Atlas car, priced at $35,449
2023 Volkswagen Atlas
used
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Tiguan car, priced at $37,871
2025 Volkswagen Tiguan
new
Monterey Blue exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Atlas car, priced at $46,577
2025 Volkswagen Atlas
new
Pure White exterior
Automatic
All-wheel Drive
used 2024 Volkswagen Jetta car, priced at $19,790
2024 Volkswagen Jetta
used
Pure White exterior
Automatic
Front-wheel Drive