Ethan Hamilton
Ethan Hamilton at Shottenkirk Honda Decatur

Ethan Hamilton | Page 9

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

4.9
97 Reviews
4.9

97 Reviews

Write a Review

97 Reviews of Ethan Hamilton

October 11, 2023

Dealership Rating
Employee Rating

Very polite to us. Looked up a recall on our Honda Pilot and completed the work on our Pilot in two days. More

by MARTHACR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Shottenkirk Honda Decatur responded

MARTHACR2, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

October 06, 2023

Dealership Rating
Employee Rating

Everyone was very helpful and the communication was good. They let me know what they were going to do and was able to figure out a problem I had and fixed it. More

by KIDSJOURNEY
Recommend Dealer
Yes
Oct 08, 2023

Shottenkirk Honda Decatur responded

KIDSJOURNEY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

October 06, 2023

Dealership Rating
Employee Rating

The service I received was excellent service. I will be visiting this dealership again. Thank you More

by LENNIE1MILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2023

Shottenkirk Honda Decatur responded

LENNIE1MILES, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

September 28, 2023

Dealership Rating
Employee Rating

Fast service. Nice waiting area. Car wash. Convenient location. Friendly employees. Clean restroom. Snacks available. More

by SC
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mary Akins , Valerie Jimenez

Sep 29, 2023

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

September 25, 2023

Dealership Rating
Employee Rating

Great experience but please give your employees a break with the pressure of performing and monitoring the quality. I could tell they are doing the best they can and are good at their jobs and very friend More

by BAMALEIGH123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

September 25, 2023

Dealership Rating
Employee Rating

Service was ok overall but took longer than normal to complete paperwork for an oil change. Car wash was broken so I will have to return another day for wash. Friendly service employees. Clean waiting r More

by KRC1400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

September 23, 2023

Dealership Rating
Employee Rating

need more customer parking for added convenience of people needing a place to park and look at new cars More

by CJWHITE1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Shottenkirk Honda Decatur responded

CJWHITE196, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

September 21, 2023

Dealership Rating
Employee Rating

Ethan and crew done an outstanding job on my vehicle yesterday. I give them all 5s! More

by RILEYDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Shottenkirk Honda Decatur responded

RILEYDK, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 16, 2023

Dealership Rating
Employee Rating

They are doing better than when they first took over from Jerry Damson Honda. I hope this trend continues. More

by JOHN.ROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Akins , Michael Morgan

Sep 17, 2023

Shottenkirk Honda Decatur responded

JOHN.ROGERS, thank you for sharing your experience with us. We appreciate your feedback!

September 15, 2023

Dealership Rating
Employee Rating

Timely and efficient, clean and helpful. No complaints with the service or personnel. Will use again. More

by EDNEYLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Akins , Valerie Jimenez

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