Esperanza Romero
Esperanza Romero at Toyota of Downtown L.A.
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Esperanza Romero | Page 2

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Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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4.7
63 Reviews
4.7

63 Reviews

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63 Reviews of Esperanza Romero

May 21, 2023

Dealership Rating
Employee Rating

She was so helpful and she explained everything. Thank you Toyota people for doing business More

by miguelsantos38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Arroyo, Gary Kamoshida

May 23, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

May 21, 2023

Dealership Rating
Employee Rating

Muy bien excelente todo muy amables al atenderlos a uno muy buena recomendación para otras personas More

by Jania mencos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2023

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Toyota of Downtown LA Team

April 04, 2023

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Employee Rating

Toyota of Downtown L. A. was very professional and helpful in their approach to ensuring that I found the proper vehicle for me. More

by Garmonj27
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joao Kim

Apr 06, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team

March 24, 2023

Dealership Rating
Employee Rating

I made a last minute appointment with Ricardo, he was very helpful and polite. I will continue to bring my Toyota with him. He is the best. If you want great service ask for Ricardo Rodriguez! More

by Lm_1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 07, 2023

Dealership Rating
Employee Rating

Franklin is the very best at his job! And the entire teams was 100 professionals! More

by SHM.67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franklin

Mar 08, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

February 24, 2023

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Employee Rating

Professional kind and helpful, would go back for other purchases and service. Very happy with the car and the service More

by Akarusel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2023

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Toyota of Downtown LA Team

February 14, 2023

Dealership Rating
Employee Rating

The easiest and BEST DEAL I ever got. We traded in our Honda for the RAV4. We looked all over OC & LA county. Not only did we get a good deal but they were very detailed and kept us up t More

by AKIMMIRA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joao Kim

Feb 16, 2023

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

February 11, 2023

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Employee Rating

Mr Joao Kim gave me very professional and courteous service, helping to make me honored to be in the Toyota Family of Drivers! I said to several people who agreed, that Toyota has taken over L.A.! Grea More

by jvbarnesmusic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Miguel Serrano , Joao Kim

Feb 14, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team

February 08, 2023

Dealership Rating
Employee Rating

Wonderfull and personalized experience. A special thanks to Vince, for helping me out so much. More

by Rafael O.
Recommend Dealer
Yes
Feb 10, 2023

Toyota of Downtown L.A. responded

Rafael, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team

January 26, 2023

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Employee Rating

Excellent customer service, very kind and helpful, I like the way they help us get the car of our dreams. More

by CHICALDMCESIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Herrera Rios , Thania

Jan 30, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

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