Erin Natzke | Page 8

I was happy with this dealership, as they had a wide selection of vehicles compared to others in the area. Got a really good deal as well selection of vehicles compared to others in the area. Got a really good deal as well More

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Erin n is a great salesperson! Very helpful and knowledgeable. Thank you to Heritage for a great deal! Very helpful and knowledgeable. Thank you to Heritage for a great deal! More

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Was an amazing experience thanks largely to Erin! Extremely professional and knowledgeable! Please ask for her if you are in the market for a new vehicle! Extremely professional and knowledgeable! Please ask for her if you are in the market for a new vehicle! More

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Erin A excellent to deal with and so helpful to buy our car I recommend to all go get with erin car I recommend to all go get with erin More

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4th purchase at heritage honda of Parkville and first with Erin Natzke who will keep us coming back for our next vehicle, smooth and seamless visit, thank you! with Erin Natzke who will keep us coming back for our next vehicle, smooth and seamless visit, thank you! More

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Erin is an amazing person and a wonderful sales lady. I would reccommend everyone to come here to meet her and work with her! she will give you the beat deal! Also, Haroon was great , kudos to him for he I would reccommend everyone to come here to meet her and work with her! she will give you the beat deal! Also, Haroon was great , kudos to him for helping us get the deal we wanted More

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Late on a Saturday, after closing hours, Erin Natzke was very nice, communicative, professional, and great to work with. very nice, communicative, professional, and great to work with. More

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Erin was very helpful and got us a great deal. We Enjoyed working with her. We Enjoyed working with her. More

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I had a great overall experience at Honda Parkville. Erin was an excellent sales consultant—professional, patient, and extremely helpful throughout the entire process. I also want to sincerely thank Har Erin was an excellent sales consultant—professional, patient, and extremely helpful throughout the entire process. I also want to sincerely thank Haroon for his support and guidance. However, I do want to express my disappointment regarding how things were handled at the very last minute. I had been at the dealership from 4 PM until after 9 PM—over five hours—working through the details, test driving, finalizing the lease, and arranging insurance. After signing the lease agreement for $417/month and thinking everything was settled, I was unexpectedly informed—just as the store was about to close—by Seth, the sales manager, that the monthly payment would be increased to $432 due to my credit score being 0. I was transparent from the beginning that I’m new to the country, and this should have been factored into the process early on—not after everything was agreed upon and signed. This is not something you surprise a customer with only after work hours, especially after such a long time spent at the dealership. When I raised my concerns, Seth told me, “Look buddy, we’re about to close. Either you take the deal or you lose this game.” That kind of language and timing felt extremely unprofessional and put me in a very uncomfortable position. Although I ended up signing the new contract, I sincerely hope this dealership reviews how such situations are handled. Customers should not be pressured or blindsided after hours of discussion, signed agreements, and closing time. More

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Great! Erin was great! Took some time as expected, but she was able to work with me and me in a vehicle which was my goal. Erin was great! Took some time as expected, but she was able to work with me and me in a vehicle which was my goal. More

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