Russ Tzvetanov
Russ Tzvetanov at Heritage Honda Parkville

Russ Tzvetanov

F&I Manager

Heritage Honda Parkville

9213 Harford Rd
Baltimore, MD 21234

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4.9
36 Reviews
4.9

36 Reviews

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36 Reviews of Russ Tzvetanov

May 20, 2026

Dealership Rating
Employee Rating

Sales experience was great. In the past I had a problem with service. Hopefully I won't in the future. More

by micelitom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sarris, Charlotte Marsheck

May 23, 2026

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 18, 2026

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Employee Rating

We had a very smooth buying experience. Although the dealership did not have the exact vehicle I wanted, they were able to secure it and have it at their store for me in 3 days. More

by rachaelheddinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Natzke

May 22, 2026

Heritage Honda Parkville responded

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 04, 2026

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Employee Rating

Chris at the Honda dealership in Parkville did a wonderful job answering questions that were asked very knowledgeable I would recommend anyone looking to purchase go and see him great job. More

by Cozarts40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Driggins

May 08, 2026

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2026

Dealership Rating
Employee Rating

Erin was fantastic and I would highly recommend Erin and the team at Heritage Honda Parkville. More

by BWehland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Natzke, Sam Sarris

May 15, 2026

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2026

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Employee Rating

Heritage Honda Parkville was able to deliver where others were not. When we arrived at the dealership, Erin Natzke and Keane, the sales manager, had the cars we were interested in pulled up and ready to test More

by jlwhaley14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Natzke, Keane Chamberlain

Mar 27, 2026

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 10, 2026

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Employee Rating

My experience was great , i will definitely recommend heritage honda to purchase your new or used vehicle More

by Eppsjustice24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Natzke

Mar 13, 2026

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 09, 2026

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Employee Rating

Good morning. I want to express my appreciation for your exceptional customer service. Your exemplary manners and professionalism have greatly influenced my decisi More

by Jacknbeans2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Branford Hunt III Dade

Mar 12, 2026

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

February 28, 2026

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Employee Rating

Just purchased my 2026 HRV ELX originally came into maybe get something used but decided to go new Chris was amazing & super polite finance guy was wonderful his name was Russ, Keene was great at well all wo More

by Anna M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2026

Heritage Honda Parkville responded

Hi Anna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

February 03, 2026

Dealership Rating
Employee Rating

Damon was great as our salesperson. There was no pressure, once Damon knew the vehicle and options we wanted, he had everything ready for us to look at multiple choices. Damon was kno More

by SteveGIbson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damon Mcfadden

Feb 05, 2026

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2026

Dealership Rating
Employee Rating

I worked with Seth B and then with Erin to purchase my car. Both were very friendly, and Erin really helped me make some decisions. She was super knowledgeable and great to work with. The Heritage facilit More

by nevernovember
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Natzke

Feb 05, 2026

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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