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Erik Loftlin
Erik Loftlin at Chapman Nissan

Erik Loftlin

Sales Manager

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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3 Reviews
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3 Reviews

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3 Reviews of Erik Loftlin

August 13, 2025

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Employee Rating

Love the brand and the customer service is outstanding! ! Will continue to refer family and friends More

by Tawny.gates.tg
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lambert, Tawny Gates, Jim Mckenna

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Aug 15, 2025

Chapman Nissan responded

"Thank you for the kind words! We’re so glad to hear you love the brand and that our customer service stood out. We truly appreciate your referrals and look forward to welcoming your family and friends!"

July 26, 2025

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Hey Guys, Eric and Tony you guys were awesome! Got a great deal on the Nissan Altima ! Tony you were very informative, polite, respectful, definitely kind. Thank you! Eric your help is what I More

by Veronica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Woods, Yvette YAlston

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Jul 31, 2025

Chapman Nissan responded

Thank you, Veronica! We’re thrilled to hear Eric and Tony made your experience enjoyable and that you got a great deal on your Nissan Altima. We appreciate your kind words and are so glad Tony’s professionalism and kindness stood out. Enjoy your new Altima! 🚗✨

July 09, 2025

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What is there to say, really? I was charged for a service that was not need nor did I request. The actual service that I was there for was NEVER COMPLETED/PREFORMED… More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keane Storey, Kevin Lambert, Marc Bear, Lincoln Overholtzer, Daniel Ricciardi, AJ Milone, Phineas Jordan Phineas Jordan, Jim Mckenna

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Jul 10, 2025

Chapman Nissan responded

Hi Robert, Thank you for bringing this to our attention. We’re very sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide, and we take your concerns seriously. We would appreciate the opportunity to review what happened and make it right. Please contact our service manager directly or share the best way to reach you so we can address this matter as quickly as possible. Your satisfaction is important to us, and we want to resolve this. Sincerely, Lincoln Overholtzer Owner loyalty Manager Chapman Nissan Team My Cell 484-467-0796

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