Kevin Lambert

Chapman Nissan responded

Thank you for your feedback! We’re glad to hear you found the dealership to be in very good condition overall. We also appreciate you bringing the concern about the outside concrete to our attention—your safety and comfort are very important to us, and we will be sure to share this with our team for review. Thank you for choosing Chapman Nissan! 🚗

Chapman Nissan responded

Thank you so much for your wonderful review! We’re thrilled to hear that Tawny continues to provide incredible service and that Jim went above and beyond to meet your needs. Your recommendation truly means a lot to us. Enjoy your vehicle, and we look forward to serving you again in the future!

Chapman Nissan responded

Thank you for the wonderful review! We’re thrilled to hear that Dwayne and Brandon continue to provide such accommodating and knowledgeable service. Your trust means everything to us, and we truly appreciate your kind words. We look forward to taking care of you and your vehicle for many visits to come!

Chapman Nissan responded

"Thank you for the kind words! We’re so glad to hear you love the brand and that our customer service stood out. We truly appreciate your referrals and look forward to welcoming your family and friends!"

Chapman Nissan responded

Thank you so much for your kind words! We’re truly grateful for your continued visits and are so glad you feel welcomed and appreciated each time. Your support means the world to us, and we can’t wait to see you again!

Chapman Nissan responded

Thank you, Dotsiell! We're so glad to hear that Lincoln took great care of you and that you found our team honest and reliable. Your trust means everything to us—we look forward to seeing you again

Chapman Nissan responded

Hi Robert, Thank you for bringing this to our attention. We’re very sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide, and we take your concerns seriously. We would appreciate the opportunity to review what happened and make it right. Please contact our service manager directly or share the best way to reach you so we can address this matter as quickly as possible. Your satisfaction is important to us, and we want to resolve this. Sincerely, Lincoln Overholtzer Owner loyalty Manager Chapman Nissan Team My Cell 484-467-0796

Chapman Nissan responded

Thank you so much for the kind words and continued support! We're honored to have earned your trust in both our service and sales departments. It means a lot to know you wouldn’t take your business anywhere else. We look forward to serving you again soon!

Chapman Nissan responded

We're truly sorry to hear about your experience and that we didn’t meet your expectations. Your feedback is important to us, and we take it seriously. We would appreciate the opportunity to learn more about what went wrong so we can address the issues and improve. If you're open to it, please contact our management team directly—we’d like the chance to make things right. Lincoln Overholtzer Chapman Nissan Customer Loyalty Manager My Cell 484-467-0796 E-Mail loverholtzer@chapmanautogroup.com

Chapman Nissan responded

Hi Sam, Thank you for the kind words! We’re so glad to hear our team was able to help you find the perfect vehicle to fit your needs. It means a lot to know you felt supported throughout the process. Enjoy your new Nissan—we’re thrilled you love it! All the best, [Your Name] Chapman Auto Group